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Send attachment by Virtual Agent API failed.

Raycccc
Tera Contributor

When I try to send text message, it success, when i try to send text message with attachment, only text message show on the dialog. No file show on the dialog.

The API we are using: 
https://www.servicenow.com/docs/bundle/zurich-api-reference/page/integrate/inbound-rest/concept/bot-...
Request content:

Raycccc_0-1763120190996.png

 

I've try to fix it according to the wiki and add trust domain. But still failed, file not show on the chat dialog

https://www.servicenow.com/docs/bundle/zurich-conversational-interfaces/page/administer/virtual-agen...
Anyone can help? Thanks

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