Hi Team, we have integration ServiceNow virtual agent to other third-party but live agent accept re

[AA6]

Hi Team,  we have integration ServiceNow virtual agent to other third-party but live agent accept request then chat box is closed then agent is unable to connect with customer. 

[prerna_sh]

Hi @AA6 

Can you please explain this more briefly?
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If my response solves your query, please marked helpful by selecting accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna