Static choice - modify number of choices to show

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2020 03:38 PM
Hello Community, we have a static choice user input node that has 11 items for user to pick from. When displaying the static choice VA only shows up to 10 items, and then says "Show more..." (screenshots included below). We'd like to be able to modify the limit of choices to 11 or more, so that all 11 items are shown to the user at once.
Is there way to modify this within the static choice control?
Thank you!
- Labels:
-
Virtual Agent

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2020 10:02 PM
If you don't want a maximum, you need to just use a crazy number: like 99. 99 choices would for UX unacceptable, so more than enough maximum 🙂
Just clearing the System Property would not work. Just tested, then you will always get an additional Show 0 more.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2020 08:55 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-14-2021 06:38 AM
Even I have the same question? Can someone help?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2021 09:15 AM
Hi Rucha, I think this is not possible. Haven't found a way to do it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-01-2021 09:31 PM
i have a requirement which shows approx 30 choices which is not good as per user experience . Is there a way that we can restructure it different way so when user types word only valid questions which matches utterances appear.