This topic version is not supported on this instance VA NLU topic error
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01-18-2024 12:49 AM
This topic version is not supported on this instance VA NLU topic error
Dev And Test version are same but prod version is different:
Dev Version: Build tag: glide-vancouver-07-06-2023__patch4-hotfix1-11-16-2023
Test Version: Build tag: glide-vancouver-07-06-2023__patch4-hotfix1-11-16-2023
Prod Version: Build tag: glide-vancouver-07-06-2023__patch3-10-12-2023
Is this can be something related to Patch upgrade
please help
1 REPLY 1
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01-18-2024 01:08 AM
Hello @ritu_saluja
Make sure all the applications must be on the same version.
Please follow the guidlines mentioned in the link
Migrating Virtual Agent and NLU between instances ... - ServiceNow Community
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,
CB