Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Topic Recommendations. VA journey starting point

VL10
Tera Expert

We are setting up our Virtual Agent and I was wondering how we can get the topic recommendations to show some data.  Is there a setup step to begin with?

Also, would this be the right place to start, to setup our VA?

1 REPLY 1

Muralidharan BS
Mega Sage

You can start with the guided setup,

 

https://instance.service-now.com/now/nav/ui/classic/params/target/%24guided_setup.do%23%2Fcontent%2Ff40027b2dbc6dc10ab1354e4dc96194b%3Ffocus%3De2da53dc1b925410e5dcea08bc4bcb70%26group_focuses%3D%26home_options%3Ddashboard%26scroll_to%3D%26filter%3Dall

 

There is a now learning on VA implementation which will be very helpful.