Using both Agent Chat and Virtual Agent with Modified Icons

[Bill_Collins]

ATTN Mark Roethof.

Mark et al., 

• I am using both Agent Chat and Virtual Agent on the ESC portal controlled via role script
• I have modified the VA icon via CSS and related Style Sheets
• I am seeing both Icons
• I've tried to null the Agent Chat icon with no success.

I need suggestions.

Images:

Service Portal Agent Chat Configurations

EC Theme

CSS Include

CSS Style Sheet

ESC Portal (Pardon the armature look.  I'm just roughing it in.)

[Bill_Collins · Accepted solution]

Got it by using the EC Theme CSS instead of style sheet.