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05-13-2024 03:19 PM - edited 05-13-2024 03:21 PM
ATTN Mark Roethof.
Mark et al.,
- I am using both Agent Chat and Virtual Agent on the ESC portal controlled via role script
- I have modified the VA icon via CSS and related Style Sheets
- I am seeing both Icons
- I've tried to null the Agent Chat icon with no success.
I need suggestions.
Images:
Service Portal Agent Chat Configurations
EC Theme
CSS Include
CSS Style Sheet
ESC Portal (Pardon the armature look. I'm just roughing it in.)
Solved! Go to Solution.
Labels:
- Labels:
-
Agent Chat
-
Virtual Agent
1 ACCEPTED SOLUTION

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05-13-2024 03:29 PM
1 REPLY 1

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05-13-2024 03:29 PM
Got it by using the EC Theme CSS instead of style sheet.