VA API Response formatting
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10-31-2023 12:04 AM
Hi,
I am using VA API to connect with another bot, I am receiving a successful response. as async response where those responses are stored in ServiceNow and from where the "VA Bot to Bot" Rest message is called. I need to format the response sent to the primary bot as below, Can someone help me how to achieve this
{
"answer": "{\"answer\":\"Welcome to XYZ, how can I help?\",\"instructions\":{}}",
"matchedContext": "",
"conversationPayload": "{}"
}
Thanks In advance
Arpitha
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