Virtual Agent - Approval request notification

Gil6
Tera Contributor

Hi Community, 

I'm struggling to find where can I modify this message its being displayed on MS teams every time you need to approve something, see image bellow: 

Gil6_0-1704406704945.png

 

Where is this coming from ? I want to customize it a bit

 

 

any help, would be really appreciate!!

6 REPLIES 6

Elliot Munz
Tera Contributor

Following up if anybody has found solution on this.

System Notifications / Provider / Notifications
Locate the notification - open
Contents Tab
Click on link within the tab
Message tab - you will see where the message is configured