Virtual agent keyboard shortcuts

Vedavalli
Mega Sage

‎01-23-2026 03:48 AM

what are the keyboard shortcuts for virtual agent ? do we need to enable any system property

 

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Dr Atul - LNG
Tera Patron

‎01-23-2026 03:54 AM

Hi @Vedavalli 

 

These are platform-specific:

 

https://www.servicenow.com/docs/r/platform-user-interface/next-experience-keyboard-shortcuts.html

 

DrAtulGLNG_0-1769169214815.png

 

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Dr Atul - LNG
Tera Patron

‎01-23-2026 03:55 AM

DrAtulGLNG_0-1769169287443.png

there is nothing specific to VA.

 

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