Virtual Agent updates not captured in Update Set

[Luiz Lucena]

Hello everyone, 

I've been working on Virtual Agent for few months, all in our DEV instance and I gonna have to clone PRD over DEV this Friday, so I saved the update sets I've been working on and moved to a temporary instance to capture what's gonna happen.

For one update set with 444 customer updates, I've got 22 errors. The majority for sys_cb_design_topic table.

So, a new topic is not captured in an update set? 

Anyone got any tip working and moving update sets for Virtual Agent?

Thanks in advance!

[Ct111]

Was the new topic published by you ?

What happens after you accept those errors ?

And did you make this topic by referencing any OOB topic, if yes then you can again rebuild it. Since

cloning already happened I dont think your changes might be saved now.

[Luiz Lucena]

Yup, published by me. 

For this updates I didn't accept yet.

Clone is schedule for tomorrow so, I still have today to save anything.

Thanks,

[Ct111]

Yes then publishing that topic is your only last hope.

[Luiz Lucena]

Seems that just publish is not captured in the update set.
Just did a test with one of them, last published 3mo ago.

Before publishing again, the update set had 1530 customer updates.

After publishing, same number of customer updates. 😞