@Lisa71 no, it's not specific explicitly to HR, it's available for all scopes
Perhaps I confused the route, check this:
Conversational Interfaces > Settings > Virtual agent > Custom greetings and setup:
select your VA:
And there should be the promoted topics, sorry my PDI is frozen now and cannot give you better answer now. Will try later if still not resolved
HI @Lisa
The "visible" and "discoverable" in the list view might not be accurate to the settings that @GlideFather shared.
As an example, I have a topic, "View and Add Topics - LLM" that does not appear in my "Show Me Everything" list so in your example, yours were. To his point, the list view may not be reliable..yet. This is my config so you'll want to open the topic:
It might be easier to navigate to sys_cs_topic.list to see flags on the topics that display, type
You could use sys_cb_topic to see which context profile the topic is assigned to (Assistant or is blank applies to all assistants - like the notification topics or the Now Assist Panel) and if the model is defined (LLM).
Topic blocks, system topics and set up topics should not display in your "show me" list. I haven't played around with Design Category, but in my example, because it's a comment for actionable notifications, it doesn't appear in my list, even though the config indicates that it should be visible.
These topics should not display in the "Show Me Everything" because of their type - setup topics, topic blocks, system topics.
Finally, I have found that looking at the sys_cs_context_profile is a bit easier to see LLM branding and config. The traditional "Custom Greetings and Setup" configuration does not show LLM configuration.
There will be 2 records for Now Assist - the record for your Assistant (my example is order 100) and the default experience (highlighted line at order 1000)
You hadn't mentioned which portal you were using, or which scope you built your topics in, you may need to check your logs for scope access issues.
Hope that helps!
Tricia
