Which table stores the feedback for Virtual Agent.

[Junyu]

Dear all,

I found a topic called Virtual Agent Feedback: 

I wonder which table stores the feedback:

Looking forward to your feedback:)

[Mark Roethof · Accepted solution]

Hi there,

The good old Assessment tables 🙂 So these are not new Virtual Agent specific tables or something.

For example have a look at "Assessment Instances" [asmt_assessment_instance]

There are more tables involved, as it concerns multiple related tables. Though this is the main one.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Lynda1]

I use this table for feedback smt_assessment_instance_question

As Mark stated, there are several  tables so depending on what you are looking for is the table to use.

[Mark Roethof]

Hi there,

Any follow-up needed? Or was my answer sufficient?
Let me know.

If your question is solved, please close the topic by marking my answer as correct. This will help others searching for a similar question and will remove the topic from the unsolved list.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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