Workflow Automation CoE >Flows > Flow and Action Error Handling > Overview: Why and how to test for errors Goal In this Workflow Automation Center of Excellence article series, you will learn how to build robust flows, subflows, and flow actions in...
Workflow Automation CoE > Flows > Best Practices > General Flows Best Practices Application Scope Create Flows and Actions in a scoped application.Use ServiceNow source control integration with Git for versioning, forking and branching of your f...
Workflow Automation CoE > Part 2: Designer Access Goal In this set of Workflow Automation Center of Excellence articles, you’ll learn about various ways to manage access to the Workflow Automation products Flow Designer, Decision Builder, and Proce...
Workflow Automation CoE > Securing Workflow Automation Products - Part 1: Application Access Goal In this set of Workflow Automation Center of Excellence articles, you’ll learn about various ways to manage access to the Workflow Automation products...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents What is Robotic Process Aut...
Workflow Automation CoE > Decision Tables > Make Decisions from JavaScript Goal In this Workflow Automation Center of Excellence article, you’ll learn how to use the DecisionTableAPI from anywhere in the platform where you can execute a script. T...
Workflow Automation CoE > Decision Builder > Dynamic subflows with Decision Tables Goal In this Workflow Automation Center of Excellence article, you’ll learn how to use Decision Builder with the Dynamic Subflows flow logic. Technology and Use ...
Workflow Automation CoE >Flow Designer > Do Until Hierarchical Lookup Overview GoalTechnology and Use CaseInstructions First Draft: Initial Flow buildingSecond Draft: Further Considerations Conclusion Update Check out this new article on how to bui...
Update after Knowledge Thanks to everyone who joined one of our sessions, labs, and breakouts, and met us at the Workflow Automation show floor booth last week! It was amazing to meet you Some sessions and presentations have been recorded on-site,...
Workflow Automation CoE > Flows > Best Practices > Action Designer Error Handling Action Designer Error Handling Reference Action error evaluation.Author catch conditions for actions to provide meaningful user-friendly error messages as opposed to...
Workflow Automation CoE > Flows > Best Practices > Error Handling and Debugging Flows Best Practices Error Handling For a detailed introduction into Error Handling, check out this article series and workflow academy video. Provide try/catch or...
*NEVER* get caught with your down on a failed flow!Be the 1st to the failure. This subflow will - create an incident- assign it to the ServiceNow admin team- build a friendly short description with the Main Flow's name embedded- add work_note with...
Workflow Automation CoE What is Workflow Automation on the Now Platform®? Workflow Automation is the central part of the Now Platform®, driving automation and processes for your enterprise. Work in an easy-to-learn low-code environment that invi...
Optional activitiesOptional or adhoc activities is a feature added in the San Diego release. They're very useful because they allow your agents to add activities to a process at runtime. As we all know, real life rarely follows a strict playbook, and...
Workflow Automation CoE > Flows > Best Practices > Action Designer General Action Designer Best Practices General Action Inputs and Output Guidelines All input labels should be Upper Camel Cased with spaces.Instead of JSON (JavaScript Object Not...
Workflow Automation CoE > Flows > Best Practices > IntegrationHub General IntegrationHub Best Practices Spokes What is a spoke: A spoke is simply a ServiceNow scoped application for the purpose of a single integration. The Spoke should be respo...
Workflow Automation CoE > Flows > Best Practices > Variables and Scripting Flows Best Practices Variables and Scripting Inline Script Limit inline scripting use to field formatting and field validation.Using and transforming data at runtime is a...
Workflow Automation CoE > Flows > Best Practices > Performance Flows Best Practices Performance Disable Flow reporting for optimal performance. Flow Designer Property: com.snc.process_flow.reporting.level (Default value: Off). QuickAPI is availa...
Workflow Automation CoE > Flows > Best Practices > Overview Flow Designer Best Practices Be sure to check and follow our General Guidelines for Workflow Studio flows, subflows, and actions on Docs. The following recommendations have been assemb...
Workflow Automation CoE > Playbooks > FAQ Frequently Asked Questions What happened to Process Automation Designer? With the introduction of Workflow Studio in the Washington DC Release, all workflow automation types can be developed in a unifie...
