Lisa Holenstein
ServiceNow Employee
ServiceNow Employee

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Welcome to the Workflow Academy!

In this comprehensive Platform Academy video series, we'll dive into the transformative world of workflow automation, empowering you to build, monitor, and optimize efficient workflows with ease.

Join us as we explore the core tools of ServiceNow's Workflow Automation suite to build flows and subflows, playbooks, and decision tables on the Now Platform. Find all upcoming and previous sessions here.

 

About this session

In this academy video, you will learn when to use which Playbook activity to collect known or arbitrary data at runtime. We'll walk through the new Questionnaire activity that was added in Xanadu and explain how to use it with the decision activity to create conditional branches in your playbook.

 

This session will be published on the Now Community YouTube Channel on October 10th, 2024. It will be added to this Workflow Academy playlist: https://sn.works/workflowacademy/playlist 

 

 

After watching the video, we'd love your feedback. Please fill out this short survey and leave your comments and questions here on the Community or the YouTube video!

https://sn.works/wfa/s/2410

 

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Resources and Links

 

Workflow Academy Playlist

https://sn.works/workflowacademy/playlist 

2023 Platform Academy Workflow Sessions Playlist

https://sn.works/platformacademy/workflow