Context: Knowledge Articles Created with Templates cannot trigger custom flow that triggers on records created in kb_knowledge table. When articles are created using templates other than the standard one, they are stored in different tables. As a res...
Dear Community,We are doing a lot of flow automation for service catalog where we integrate with AD or MS Exchange to automatically fulfill the requests. When we build an automated flow, there are no tasks associated with the RITM (unless by design ...
Hi All,
Hi All, I am trying to update decision table via excel. When exported excel, its only showing value (is, isnot..) and option to select catalog name, but how to put conditions, please assist.
Hi,Can anyone help me with the process to attach the flow execution link in the currently running flow. I need this to update worknotes on an incident if flow got any error.
Since upgrading to Washington patch 6 we've noticed a flow engine context error whenever a new catalog request is made via EC. The REQ, RITM and SCTASK records are generated correctly but the an error appears in the flow engine contexts table and sy...
I get an empty table when I save the action. Anyone else have this issue? Tried in both chrome and edge. This is look up record action in an action. Not in a subflow.
Hi , I have generated a flow in flow designer to send an email to the user when ever a record is created by them , but I am not able to send the email i.e just showing the log in PDI .
Hi guys can any one explain this requirement,The Okta API will lock out the token if it is not utilized for 30 days. We want a schedule flow created that will run a basic Okta function. Create a system property that will hold the test ID we will use ...
Hello ServiceNow Community,I have a use case where I need to streamline a flow in Flow Designer that handles multiple Service Catalog items, but I'm encountering duplication and complexity due to each catalog item needing separate subflows for proces...
Hi All, I have a requirement on existing catalog that only 2 variables should be visible upon selection of company code on service portal but rest all should be hidden, can you please assist how to achieve it using decision table, nit by UI policies...
This code is not working. Please give any suggestion
in below code, /n is not working in Run Script workflow.var fileContent = ritmNumber + " " + hostName + " " + stressTestDate + " " + sysId + "\n";// Add the 24 timeframesfor (var i = 0; i < timeframes.length; i++){var fromTime = timeframes[i].fromTim...
I have a Flow which calls the "Update Record" action on a Task record. I see that it is automatically setting the sys_updated_by column on the record. This is not ideal, as I have a notification which triggers on a record update. The notification rea...
Hi All, Can you please suggest how we can show Rich Text Label (URL) in catalog item