We have some complex workflows where item approvals might have multiple levels of approvals for different reasons.In our current workflows (legacy), we have always relied on the workflow activity field to be able to quickly determine what approvals o...
I have a Decision table where based on the single input (a choice list), and each item there, they have a set of results that sets about 8 different fields true/false.My requirement is that if the boolean is true on any result, it would then update t...
Hello community members, Code not working in script step in flow designer whereas it is perfectly working fine in background.Any idea what could be the reason? //background script works fine gives the content present in text file. var output = '';var...
Hi all, As you can see, the second item obtained by the foreach operator when iterating over the array is not a string，why and howthen I built another similar flow for validation, it run to meet my expectations. Do you have any ideas and suggestions?...
Dear all, Nice to meet you all! I am keen to understand has anyone had experience using ServiceNow as a tool for Master Data Collection (we use SAP as our ERP)? We are currently using Service Now as a Service Management Tool to manage Master Data Mai...
I have flow.First step is look up records- I get back 2 recordsNow I would like to call one action (only once, not several times after for each loop) to which array of strings is passedPlease advice. Action have input Array.StringHow can I pass foun...
Hello, experts!I am thinking of implementing the following in Flow Designer. I would like to implement a trigger that sends a message to the user when the user who is set to Assigned to replies and does not receive a reply from the user for a certain...
Hi Guys, First, the Diagram Flow was grayed out because of the following error: So I removed the Error Handler, and then it let me toggle between the 2 views, however the Diagram is empty: Am I missing anything? Thank you!
I need to check if a workflow DEMO is used in other workflows, as sub-workflow or not.Any suggestions if that is possible or not?
Hello Community,I'm trying to create a mailbox for a successfully crated user (using Create user AD spoke action) , the user is created and inserted on the proper directory, then when the Create mailbox is executed I got an error message and doesn't ...
Hi everyone, I am currently working on a flow with Flow Designer. The purpose of the flow is to catch input from variables on a requested item and update data on configuration items with the input of our customers.The flow is creating catalog tasks f...
I am trying to create a demo for my company for the Playbook Experience plugins using my PDI. I was able to install the plugin, but one of the dependencies is Process Automation Designer which needs a license obtained from the store, even though ther...
Hi folks, I noticed a very interesting behavior. Whenever we script out the list of approvers, we tick Advanced, correct. Here SNOW will suggest doing it like: answer = []; answer.push('id1'); answer.push('id2'); However, this is broken if we I ...
Hi I am using a business rule to set the RITM stage = request cancelled when my sctask state = closed incomplete. On the RITM stage, it is set as request cancelled but in the flow sequence, the stage does not advance to request cancelled. For the fl...
Hi everyone,we are integrating ServiceNow with Jira via Webhooks.We have different behavior if the Webhook is invoked "normally" (Created, Update, etc) or if it is invoked via a Jira Transition.For the configuration we followed the documentation http...
