Hi all, The execution of a flow in flow designer ran into an error and I would like to cancel the execution of the flow. I have a button to restart or delete the flow, but not to cancel it. Could you please advice on a way to cancel the execution? ...
I had a workflow for a catalog, which I have removed and created a flow instead. However, since then my RITM stages is not showing up. It always shows as "Request Approval" and doesn't progress further. And in the RITM list it doesn't show all the st...
Hi There,Can someone help me on this. I know this is easy task but im a little bit confused and i dont know were to start at. So basically i have an Order Guide Setup and from that i declared 3 Catalog in my Order Guide. Then on my REQ here is the fo...
Hi , Hi, in flow designer I have created a wait for condition based on a catalog task record I would like this wait for condition to only execute if the state is closed complete or if the work notes contains the string ‘ready to begin’ and i needed h...
Hi All, We have a request item approval flow that triggers a manager approval when the price is greater than $300. However, it's not factoring in the quantity the user is ordering. For example, a computer monitor is $175 which doesn't require appr...
Hi As for my request once we create the change request First level and Third level approval going to same Group, who all are part of in 1st level Approval that all people should be available in third level approval time also except the person who ap...
I'm working on a requirement where I need assistance with creating multiple catalog tasks based on user selections, excluding one specific value (let's say "PROD"). Additionally, I need guidance on how to ensure the workflow waits until all the creat...
We've been tasked to develop a Catalog Item and Flow where our end-users can select multiple Business Application CI's and, based on the selected CI's, conditionally trigger Approval Requests and/or Catalog Tasks. We've created the Catalog Item with...
I have a flow that is triggered with an inbound email. I have used "Move email attachments" action to attach all the attachments to the target record. However, am unable to attach the original inbound email using out of the box actions. Is there a wa...
I have a request from a user that they want to trigger a request on September 1st every year.I can not figure out how to do it in Flow designer I have tried the odd idea of having to variables on the catalog item a start and finish variable.Those var...
Dear community,I have a workflow task as part of a workflow/RITM which creates another RITM as "child" RITM.I use sn_sc.CartJS and handover some variables for the new child-> this works perfect. But now I have the need to loop over an array (e.g.: 3 ...
I want to send an API from ServiceNow to AWS API Gateway.What is the authentication method for this?What values should I pass for authentication?
I'm trying to install Process Automation Designer and get the following message: 'sn_pa_designer 24.1.4 version needs to be purchased from Store' Is it possible to get the latest version of PAD on PDI's?
I've added a new field on the Service Catalog Task form (SCTASK). Now I like to know how I'm managing the translation of this new field. When a fulfiller is working in the Dutch language, I like that the label of that new field is in Dutch. Where a...
How can I set the default for the field 'Availabity' for a new Catalog Item that I create through Catalog Builder to 'Desktop and Classic Mobile' instead of 'Desktop Only'?
