Resolved! I can't reorder steps in flow designer
Hello,When i try reordering the steps in flow designer in my PDI, i get the following error :Any idea how can i fix that ?I'm using Washington DC release.
Forum Posts
List collector and creating tasks
Need help regarding creating individual tasks for groups selected in the list collector. Requirement:1. Once the catalog item is submitted, 1st task is created for group A.2. In the 1st task, group A is required to choose groups that will be doing th...
ServiceNow Generative AI and ServiceNow Value Streams
Does ServiceNow Generative AI leverage ServiceNow Value Streams when using the GenAI tool to ask for a new workflow?
Flow Designer Referring to deleted actions
Hi, I have created a flow for one of the domains. So I used flow logic ie Make a decision and then added few actions for eg Ask for approval. But then I deleted few conditions in decision table which I created , and then when I reloaded the flow, tha...
approval state is not updating with flow designer on catalog task
Hello All,I have requirement to trigger approvals on Catalog task level with a 'Request Approval' ui action. So I wrote a UI action for button in SC Task and build a flow designer on SC Task using create or update Trigger, which triggers based on the...
Flow Designer - Generation of tasks
Flow designer newbie hereI've built a flow in the flow designer.When I test the flow, all tasks appear to be generating during the test.However, when I activate the flow and submit the catalog item, only 1 task is generating instead of 2. Trying to f...
Flow designer - Task trigger question
Flow designer newbie hereI have built a flow in my instance.When i run a test, all tasks are generating as expected.However, when I activate the flow and submit a catalog item, only 1 task is triggering. Can someone help me to understand how this can...
Flow designer wait for durantion
I need to build a form to add computer to ad groups, wait 1 year and take those computers off of the ad group. This is ok, I already did that, the problem is, people can start a new request 2 months before the 1 year expires. The question is, if they...
Resolved! Requirement Solution
Hello Community,I have a requirement to have a ui action on RITM that is only visible for one catalog item which when clicked would present a dialog with 5 choices and 1 of those choices if selected would reveal a reference field to RITM table. Fro...
Import set rows stuck in pending state
Hello World,I have a staging table (Import set table) updated by a webservice.I have some rows stuck in "pending" state and others processed correctly.I have also noticed some import run staying in running state with no rows related.Did you ever get ...
Scoped Application and 'Step based request fulfillment'
Dear ServiceNow Expert, We are currently in the process of creating a scoped application with the aim of building secure requests. The goal is to ensure that an ITIL user cannot access the entered data.In the ITSM module, we primarily use the Catalog...
Cancel a service catalog REQUEST in Employee Service Center
Hello all, There is a requirement to cancel the submitted Service catalog request by an end user. Is there a way we can add a Cancel action the way we have Resolve for incident record producer? When clicking on cancel, Additional comments should be m...
How to compare a schedule date/time vlaue with a date/time value?
I need to compare a schedule date/time vlaue from cmn_schedule_span(end_date_time) with a date/time value in flow designer. That doesen't work.How can I convert the schedule date/time field into a date/time field as flow variable?
Resolved! Is there a substitute the Manual Approvals workflow activity in flow designer
Hi All, Does anyone know if there is an equivalent version of the Manual Approvals workflow activity available in flow designer? For some context, I am currently trying to move our Change orchestration from using Workflows to using Flows.One of the ...
Need to output array of records from an action
I'm experiencing that only sys_id gets outputted in Records output type.From the documentation i've seen, i need to output only sys_id of record to array and pass that to output variable.But when trying to get value from other fields in record, it's ...
