Is there an ServiceNow OOB spoke for Rally integration for syncing SN Problem with Rally defect? I could only find one Rally Spoke which is available for Subscription and User Management but not for syncing work items. Anybody have any idea for my re...
I recently converted several workflows to flows and have since noticed none of the REQs are getting closed after all RITMs associated with the REQ are complete. This happens when there is only 1 RITM or multiple RITMs associated with the REQ. When u...
Is anyone able to share any experience on the interactions betweenpost-insert scripts on record producers, andflows?The reason for using a post-insert script is because there will be some more records created which need to have a reference set to the...
Hi guys, good day! We have created an automation to automatically add users to a group using flow design. So after users submitted a request via catalog form, the RITM will ask for approval and once approved it will create an SCTASK. Then it will aut...
Hello Developers,I'm trying OUTBOUND integration from Flow Designer.I have created a custom action.I want to fetch the partner ticket from the response received & store on correlation ID on my Instance.Below is my script, But unsuccessful.Please sugg...
Hello All, We are in the process of building out Business Continuity Management, BCM and are looking to have a multi-level approval process for Disaster Recovery Plans, that are in the sn_bcp_plan table. The Task table is not extended to the sn_bcp_...
If you are a ServiceNow expert, you will find this boring, but some people might have never tried it or are unaware of the SN platform's capabilities.Scripted REST API allows the SN platform to call with a custom endpoint. You can pass data to proces...
Hi Team, I have create a Catalog Item , Where we have asset(reference to alm_hardware) , state, new-owner, model number, serial number,assigned to, stockroom which will pull the data from alm_hardware.Here the requirement is when we updated the new-o...
Hello Experts,I am creating a flow that is supposed to send an email to a group when a record is created. When testing, I keep getting "Email validation failed: Email has no recipients."The test results show the sys_id of the group record in the "To"...
Hello, I configured bi-directional Integration with Jira with IntegrationHub and Flow Designer. For inbound (from Jira to ServiceNow), it is showing "No decisions matched" in logs in ServiceNow. To create Jira WebHook Routing Policies, I took the ref...
I would like to give a role access to the "Edit Flow" action authoring features that was recently added in Washingtondc but each time I add the role, save the update & reload the page, the role is cleared from the reference field picker. This doesn'...
The out-of-box Ask for Approval action only completes(continues) once an approval is either set to Approved or Rejected. We have a requirement to use the other Approval states are are available, but Flow Designer won't continue processing past Ask fo...
I was trying to integrate Microsoft DLP to service now . i followed the steps provided in service now doc. But i am getting an error in integration runs window 'Error in incident ingestion process for DLP Incident Profile profile.'. There is much inf...
Hi all,I have a requirement that is when user click on a button, it should make the field mandatory. On filling some text in that field if user clicks again on the button, it should make the field read only and keep the filled text in the field. I ha...
We have a requirement where I need to get a count from the table using flow designer. The table is present in some other tool & we have integrated it using REST Api in flow designer.I am able to get the records but not the count. I tried using Lookup...
