Diagram Flow not displaying anything

JLeong
Mega Sage

Hi Guys,

 

First, the Diagram Flow was grayed out because of the following error:

JLeong_0-1708965725608.png

 

So I removed the Error Handler, and then it let me toggle between the 2 views, however the Diagram is empty:

 

JLeong_2-1708965940862.png

 

 

Am I missing anything?

 

 

Thank you!

 

 

 

 

 

1 ACCEPTED SOLUTION

JLeong
Mega Sage

Yes, this issue is fixed in Washington!!!

View solution in original post

12 REPLIES 12

You're absolutely correct. ServiceNow mentions in the workaround KB you need to execute the script in the Flow Diagram scope otherwise it won't work. I just created a Fix Script in that scope and then executed it in the background. Completed near instantly and worked like a charm.

Adam43
Tera Contributor

thank you gentlemen- I actually used Xplore tool to run the script in scope and it worked.  I now have my diagram showing up!

Josh Pirozzi
Kilo Sage

Per NowSupport - If you're still on Vancouver, this is a Known Issue and Patch 9 will provide a fix to the view.