Dynamically Add Variables to A Task (Flow Designer)

[Simon Ohle]

Hey,

I want to build a flow that I can use dynamically on multiple catalog items that should only create a task.

When using the "Create Catalog Task" I need to select a specific Catalog Item to specify the variables.

I simply want all Variables from the sc_req_item also to be visible on my task. Is there a way to create this dynamically?

Cheers,

Simon

#flowdesigner

[Sebastian R_ · Accepted solution]

Hi @Simon Ohle ,

this is actually quite simple with a custom action.

Background: The assignment of variables to a catalog task is done in table "sc_item_variables_task", so you only have to add the variables here as records.

Sample script which you can use in a flow action with a "catalog_task" as input

(function execute(inputs, outputs) {
    var sTaskID = inputs.catalog_task.getValue('sys_id');
    var grRITM = inputs.catalog_task.parent.getRefRecord();

    var aVariables = grRITM.variables.getElements();

    aVariables.forEach(function (grVariable) {
        grTaskVariable = new GlideRecord('sc_item_variables_task');
        grTaskVariable.task = sTaskID;
        grTaskVariable.variable = grVariable.getQuestion().id;
        grTaskVariable.insert();
    })
})(inputs, outputs);

In your flow you have to do the following:

1. Create Catalog Task (Wait = false)
2. Call your flow action "Add Variables to Catalog Task"
3. Call action "Wait for Condition" which condition Catalog Task.Active = false

[WazzaJC]

@Sebastian R_ Hello Sebastian - your approach is excellent, this is exactly what I am trying to build for my Client right now. I would greatly appreciate if you could please post here/share a screenshot of your 'Flow Action' as far as how it looks in Flow Designer. I really need to see/understand what you have used as the Input, Steps and Output fields, I am trying to configure these fields correctly within the Custom Action in order to get this to work. Thanks so much Sebastian, I believe if I can see those field entries, then I will be able to fully get your 'Add Variables to Catalog Task' Custom Action to work. Many thanks kind sir.

[Sebastian R_]

HI @WazzaJC the flow action has an input of the catalog task and no output:

Flow:

Flow Action:

[WazzaJC]

@Sebastian R_ thanks ever so much, this is excellent.

I configured your set up now and it all works perfectly!

Thank you for taking the time to share this solution and come back to me Sebastian. 🙂

[Simon Ohle]

Thanks, that was exactly what I was looking for!