Error while calling Skill from ServiceNow desktop design studio

[AtanuP]

I created a simple skill in service now design desktop studio. After publishing it, when i am trying to call it from another flow, i am getting following error:

The 'Remote Activity' component encountered an error while executing within the 'Main' activity.
1.No response received from orchestrator

Note: 1. RPA hub connected properly

2. Skill published and available in skill resources

[AtanuP]

 If anyone has succeeded in doing the above task, or can help resolve this, please help on this. Thanks in advnce.

[Swathi Pavani1]

Hi @AtanuP 

Could you please follow the steps below to ensure everything is properly configured:

1. Verify whether the attachment is included within the skill version.
2. Check the bot process under Skill Overrides to see if the skill version is visible. If it is not, please publish a new package and check again whether the updated skill version is reflected in the bot process.
3. Confirm that the package version is correctly mapped to the skill version in the sn_rpa_fdn_package_version table.
4. If the skill is not mapped to the package version, kindly republish the skill version, map it to the appropriate package, and publish it again. After that, ensure it is properly linked to the bot process.

Note: The "Remote Activity" error may occur if the skill attachment or the skill itself is not correctly mapped to the bot process. To avoid this, please ensure all the above validations are completed.

Kindly mark this as helpful if it resolves your issue.

Thanks