Flow Designer- How to update user record after task is completed?

[froehre31]

I have a flow for a  request form.  I am being asked to update a user record once the task is completed. 

Does anyone have suggestion on the best way to complete this flow?

Example: Once tasks is closed complete, update a true/false field on the user table form the variable on form. 

Thanks!

[Sandeep Rajput]

@froehre31 Would it be possible for you to share the snapshot of your existing flow. 

Here is an example of how I would configure my flow when I would like to set Active field on Requested for user on the basis of the active status of the request.

Here is the trigger condition.

Here is how I am going to configure the update record action.

Here is how a dynamic value has been set for the Active field on the user record.

Hope this helps.

[froehre31]

Thanks Sandeep!  Thanks for you assistance, I'm fairly new at flow designer trying to make the best solution.

Here's my current flow...

I was hoping I could insert something where the arrow is to go in an update the user record based on the catalog variables.  Maybe I need a subflow or activity? 

[froehre31]

I added an update record activity and it seems to be working like i hoped.

[Lisa Holenstein · Accepted solution]

Hi @froehre31 
Looks like you picked a subflow instead of an action. 🙂 That one was created for Process Automation Designer and while it does what you need, it'll be easier if you just pick the "Update Record" action.
When you insert a new action in FD, you'll see 3 options: Action, Logic, Subflow. Open the first of these pills, search for "Update Record". You'll likely see it in the most recently used category, or you can just check the "ServiceNow Core" category as well.

Since you're new to Flow Designer, I want to recommend checking out my Workflow Automation Center of Excellence, here on the Community. It has training, videos, docs, and all kinds of resources linked for easy access to get you started with Flow Designer.
https://sn.works/CoE/StartFlow 

Hope this helps!

Lisa

Please mark the post as correct if this answered your question.

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