Dear Experts,
We have an use case to integrate ServiceNow with file share. At certain point in a CSM case, we need to trigger this integration to create Subfolder in a file share with a specific naming convention. Can someone guide me how to implement it?
Use case
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1. CSM Case is Created
2. Assigned To person updates a specific field and saves the case
3. An integration should trigger to create a folder in the file share where the name of the folder being the Case Number
4. Return the path to the newly created folder and update it in the Worknotes of the case.
