Flow Designer: Insert RITM table to Approval table

[manueleriklego]

Hi All,

I am new to Flow Designer and I have been tasked to create a flow for approval follow up notification and automatically closed RITM if not approval been made after XXX days. So far, I have created a notification for it and created the flow below but struggling to input a update record (row 7) for RITM table that it will close if no approval made there is no lookup record that I can input. Appreciate your help!

[OlaN · Accepted solution]

Hi,

Is the approval itself generated from another Flow?

Then you should configure an automatic timeout in that flow, when configuring the approval step.

Example below

[OlaN · Accepted solution]

I would suggest you pass that date/time value as another input to your subflow, and then use that value through the data pill picker.

[manueleriklego]

Thanks Olan! I confirmed that it is also working even though there is not data from data picker as long as Time is defined.