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07-22-2024 01:11 PM
Hi Community,
In Flow Designer, I need to Update Record for a Task that is created in Step 11 but Update Record has that record grayed out so I cannot select it. How can I accomplish this?
Solved! Go to Solution.
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07-24-2024 09:30 AM

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07-22-2024 08:31 PM
HI @JuliaHowells ,
Update record should have below options (general ServiceNow core action), Shall we know which action step are you using here???
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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07-23-2024 08:49 AM

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07-23-2024 09:05 AM
Hi @JuliaHowells ,
Try using from servicenow core instead from most recent.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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07-24-2024 09:30 AM
This is not showing as an option. I opened a case with HI.