Is there a substitute the Manual Approvals workflow activity in flow designer

LiamC
Tera Expert

Hi All,

 

Does anyone know if there is an equivalent version of the Manual Approvals workflow activity available in flow designer?

 

manual approvals 2.PNGmanual approvals 1.PNG

 

For some context, I am currently trying to move our Change orchestration from using Workflows to using Flows.

One of the necessary parts of our internal Change process, however, is the ability to add manual approvers to change records (other stakeholders that aren't necessarily linked to the CI or assignment group).

 

In workflows this is possible using this Manual Approvals activity.
You just add the approver on the change record using the "edit ui action", and add the activity in the workflow. It will then request approval from these newly added approvers and you can configure the workflow to only move the change to scheduled once responses to these manual approvals have been received.

 

Either I need to replicate this functionality in flow designer, or keep with the old workflow and retain the technical debt.

 

Any ideas?

 

Best Regards,
Liam

1 ACCEPTED SOLUTION

Dnyaneshwaree
Mega Sage

Hello @LiamC ,

Instead of the "Manual Approval" in workflow you can use an "Ask For Approval" Action in Flow Designer.

For configurations(how to use this action in flow), refer below article:
https://www.servicenow.com/community/now-platform-forum/ask-for-approval-in-flow-designer-how-is-man...

Please accept my solution if it works for you and thumps up to mark it as helpful.

Thank you!!

Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru

View solution in original post

1 REPLY 1

Dnyaneshwaree
Mega Sage

Hello @LiamC ,

Instead of the "Manual Approval" in workflow you can use an "Ask For Approval" Action in Flow Designer.

For configurations(how to use this action in flow), refer below article:
https://www.servicenow.com/community/now-platform-forum/ask-for-approval-in-flow-designer-how-is-man...

Please accept my solution if it works for you and thumps up to mark it as helpful.

Thank you!!

Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru