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Moving data from one instance to another instance without using update sets

Sneha KH
Tera Guru

I have a requirement wherein a customer has done all the configurations like flows, integrations, br, etc.,. in their instance. So, I have to bring all the data to my instance without using update sets. I have tried with importing and exporting but only name is being extracted, no data in it. 
Help me with this.

3 REPLIES 3

yashkamde
Mega Sage

Hello @Sneha KH ,

 

are you trying exporting a list view ?

If yes then try the full record XML.

 

If my response helped mark as helpful and accept the solution.

Hello @yashkamde,
I want a record or if filtered, a list and then imported to another instance. only record is being inserted with name but not the data inside it.

Tanushree Maiti
Tera Patron

Hi @Sneha KH 

 

If you need to move configurations like integration, flows with data to fresh instance, then go for clone

Else (without update set ), following approach - you can go with

 

1. Xml export/import

2. Instance Data Replication (IDR) Sync

3.Remote Instance Spoke

 

Refer: https://www.servicenow.com/community/servicenow-ai-platform-articles/administration-move-data-config...

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti