"Your flow cannot be found. Flow sys_id:An" error when opening flow in flow designer

DarOB
Tera Contributor

I am getting the error - "Your flow cannot be found. Flow sys_id:An" when trying to open a flow in flow designer. A person with admin privileges is able to open the flow without any issues but users with flow designer role is not able to. What is the reason for this?

2 REPLIES 2

Lisa Holenstein
ServiceNow Employee
ServiceNow Employee

Hi,

it's possible that there are delegated developer permissions at play or even additional role-based content / feature access limitations (FD User Access on Docs).

If this does not apply, I'd ask you to please submit a case to https://support.servicenow.com/

Please mark as solved if this answered your question.



Have questions about the Now Platform? Join our bi-weekly Platform Academy.

gobind_cg
Tera Contributor

Hello,

 

Were you able to get this issue resolved?