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Subflow If Statement not triggering from SCTASK

CarlittoS
Tera Contributor

I'm trying to get my subflow to trigger an If Statement, but only if a change is made within the catalog SCTASK. Is this possible?
If "No" is selected, the flow should go to task 6 only then close RITM, but if "Yes" is selected, the flow should go to task 6 then task 7 before closing the RITM. 

 

The subflow context shows that the Flow Logic "Evaluated - False" even though the condition (Is not Empty) was met, but it "Evaluated - True" when the condition (Is Empty) was not met. 

 

The condition is reading as empty even though information is filled out in the SCTASK, so does the If Statement in a subflow only work on fields filled out on the initial form? I need the condition to trigger from the SCTASK

1 REPLY 1

pavani_paluri
Tera Guru
Tera Guru

Hi @CarlittoS ,

 

Before If condition, Please add Look up record action and try to fetch the catalog task to get the latest updates on the task.

In IF condition, please use the look up record instead the task create action.

 

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Pavani P