Daily flow for Subscription management?

[McGuire6799]

I am wanting to get our subscription management automated so that when a user is assigned to an assignment group with an ITIL license they are automatically put into an overarching user group that is subscribed to the ITIL subscription. I do not have a ton of hands on experience with flow designer, but quite a bit with the platform and workflows as a whole. I have been finding my way around flow designer the last few months and am getting pretty familiar with it.

I am unsure how to start this flow after triggering it at the selected time. I was guessing I would use an if statement for "Role equals ITIL" then add to "LIC_USR_SET-********" which is the group subscribed to the IT Service Management Professional - Fulfiller User v2 subscription.

Anyone have any examples or pointers on where to get with this?

[Maik Skoddow]

Hi @McGuire6799 

you can save all the efforts, if you:

1. have a root group with the itil role
2. that root group is assigned in the subscription management to your license
3. all groups with users are inheriting (the level doesn't matter) from that root group. 

Maik

[McGuire6799]

What I have ended up doing is looking up group role records where role is ITIL and created on is yesterday, I then do for each of these items to create a record on the subscribed group table to set the license to the IT Service Management.... license, source to group, and the group to the group pulled from the look up. I will be triggering this when groups are created to add ITIL license to the group, and then do the above in lieu of triggering it daily. This will prevent any duplicates from being created (I do have the group name as the determination of uniqueness, so it shouldn't anyway) as well as only run when it needs to.