Hi Community,
I am facing an error while running the inbound email trigger "Value of filed record is not a GlideRecord". I am guessing the issue is because the inbound email's target record is empty. Attaching the screen shoot for reference.
The scenario:
An event is triggered to user for this reply and links are added so when the user replies by clicking on the link a new email template will pop up with a specific to, subject, body and watermark. So once the ServiceNow received this email with the defined subject this flow will trigger and if it says approved then step 2 will update the target record with work notes but getting this error.
