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07-07-2025 01:02 AM
I want to change the dictionary value of a field temporarily (like Prod Min ORR Score) and then reset it.
Is there a way to update dictionary-level data from Flow Designer or should this only be done via a Script Include/Fix Script?
Variable key: Prod Min orr score
in a custom table
type Dictionary (Name-Value Pairs)
Solved! Go to Solution.
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07-07-2025 05:09 AM
Hi Prudhvi,
You can do that using two ways in flow designer:
Lookup the required record if there is any relation to any of the flow variables or current record.
Add Update Record action to update the specific field either a static value or dynamic value via script available at field level.
Use a Custom Action and send the required params as input to the action. Create the script step and write the code to update the field.
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Pavani P
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07-07-2025 01:06 AM
Name-Value pair field type can't be set directly in flow.
you need to use f(x) inline script and set the json string
How to populate a name value pair field from flow designer
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-07-2025 01:15 AM
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07-07-2025 05:09 AM
Hi Prudhvi,
You can do that using two ways in flow designer:
Lookup the required record if there is any relation to any of the flow variables or current record.
Add Update Record action to update the specific field either a static value or dynamic value via script available at field level.
Use a Custom Action and send the required params as input to the action. Create the script step and write the code to update the field.
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Pavani P
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07-07-2025 05:54 AM