Error occured in workflow, when used activity add user in AD group.
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‎08-28-2025 06:06 AM
{"error":"Cannot find an object with identity: '9413-APP-ALFABET-AP-EDIT' under: 'DC=***biz,DC=***,DC=biz'.\nHRESULT: [-2146233088]\n","group1":"9413-APP-ALFABET-AP-EDIT","resolved_ip":"10.40.128.36","user":"MDREYER"}
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‎08-28-2025 06:21 AM
are you trying to add user in the correct group and in correct OU definition?
is that group present in AD?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎08-28-2025 06:55 AM
@Ankur Bawiskar
yes, I cross checked it, the particular group is present in AD table and it is active also .
What does it mean by OU definition ?