Error occured in workflow, when used activity add user in AD group.

varshajain
Tera Expert

{"error":"Cannot find an object with identity: '9413-APP-ALFABET-AP-EDIT' under: 'DC=***biz,DC=***,DC=biz'.\nHRESULT: [-2146233088]\n","group1":"9413-APP-ALFABET-AP-EDIT","resolved_ip":"10.40.128.36","user":"MDREYER"}

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@varshajain 

are you trying to add user in the correct group and in correct OU definition?

is that group present in AD?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar 
yes, I cross checked it, the particular group is present in AD table and it is active also .
What does it mean by OU definition ?