Hello ServiceNow Professionals,I am looking forward to develop Usecase and POC.I need your Thoughts and Ideas, Suggestions, Risk Analysis.Use Case: Automated ELT Reporting Application for IT Cloud Managed ServiceOverview:The application is designed t...
Flows with Timers – How to Skip/Trigger a Wait Timer Action in ServiceNow Flow (For Testing)Last Updated: April 8, 2025When testing flows that include wait timers, it's often necessary to bypass the wait condition to continue flow execution. This gu...
How to show percentage of reopened incident in reports.
Hi all, I am having an issue activating RPA hub in my PDI, I am pretty sure I did this previously but since I migrated to a new PDI I cannot activate it. I am blocked from installing it due to a dependency on sn_now_remote_spk which it says needs t...
Hello, Is Document Intelligence licensing included in another product, or does it have to be paid for separately? Thanks in advance
seems that the SPARK or SERVICE NOW tool is designed to apply changes or configurations globally, affecting all managed incidents across all territories. is it possible to configure the service now to create automatic problem ticket to a specific te...
Background:Have a customer that wants to start populating ALL of their people data (sys_user, cmn_department, business_unit, location) directly from Workday . I have never done that before as i've always used LDAP for sys_user and Workday for hr_prof...
Hello All,I want a script on how to automatically add a comment in worknotes whenever I add a tag to tasks. Thanks
Hi TeamI have a process in Flow designer that is possible to create a incident when sent a email, called email to ticket. My doubt here is, if possible to attach this email, sent to create a ticket, in the ticker created? It's like, i sent the email,...
I am new to ServiceNow and I am discovering the ServiceNow automation solutions.Could someone describe what are the main differences (pros and cons) between them and Microsoft Power Platform?Or lead me to a link/document.Thank you.
I am able to connect Design Desktop Studio and Attended Robot to my instance. But when I tried to connect Unattended Robot to my instance, Its throwing an error "Unable to open a connection to the ServiceNow Instance"I did download latest Unattended ...
while configuring the servicenow with an idp it is giving me ann error User: abcd@gmail.com not found Ensure that the user you are trying the test connection with is present in the system. Ensure that 'User Field' property value corresponds to the va...
Hello, my friends!I have some doubts about how to create a Connection & Alias for this scenario.I need to make a POST request to an API, passing a username and password. When I do this, I need to retrieve a token and then use it in other requests to ...
