When creating an Unattended Automation with a Japanese name in RPA Desktop Design Studio and upload

Krishna Chait12
ServiceNow Employee
ServiceNow Employee

 

The following issue will occur when creating a project with Japanese(multibyte) name in RPA Desktop Design Studio and upload to RPA Hub.

 

1.Unable to extract zipped file after download it from RPA Hub - Package

2.No response due to message "Cannot extract" when click on Start Process on RPA Hub - Bot Process

1 REPLY 1

varadhi
ServiceNow Employee
ServiceNow Employee

Hi @Krishna Chait12

Upgrade your plugins to 5.1.x and higher versions of RPA Hub and Plugin Bundle.

 If not upgrading to latest version please find the workaround below

Workaround:
Create a package name using English and try to extract it.