Mathilde D
ServiceNow Employee
ServiceNow Employee

Definition of Connector Type: Defines the kind of connectors available in an instance (e.g. elevators, stairs, escalator ect.). A Connector Type contains the style (icon) and properties for each connector.  

At the instance level you already have Connector Types enabled by default, but you will be able to create extra types depending on your organization's needs. We will see how to create a new Connector Type.  

 

Connector Types are a feature of Indoor Mapping. In order to access this feature, your instance should be updated to the Rome family release or any other version after, and the following plugins must be installed Indoor Mapping and Workplace Indoor Mapping.  

 

1. Creating an icon   

To create a direction mode, you must first go to your ServiceNow instance. In the left filter navigator, you have to search for the Indoor Mapping module and then select Icon. 

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From here, you can define your icon for your new connector type. Note that your instance comes with a pre-existing icon library. If you want to edit an existing icon, select an icon record and apply your edits.    

You can create a new one by clicking on NEW. 

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For the creation of your Icon, you will have to fill the NAME you want to see appearing in Map Studio as well as the TITLE under which you will download your icon in the form of PNG 

You do not have to worry about the size of your PNG, it will be automatically set to the right size and shape by the studio. Click on active (the icon must be active to appear in the studio and on your building and give meaning to your Connector Type) and then you validate the creation of your icon by clicking on update. 

 

Once your icon is created go back to the left-hand filter navigator to search for Connector Type.   

 

2- Creation of a Connector Type

Select All in the left filter navigator and then search for Connector Type 

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From here, you can edit existing Connector Types by selecting the record and applying your edits.  It’s also here that you will be able to create extra connectors type by clicking on NEW. 

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You will arrive on this page where you will have to fill in the parameters of your new Connector Type. 

You will have to name the new Connector Type. The Name will be displayed in the dropdown list when you create a new connector in Map Studio. You must choose an icon from the list and indicate default parameters that you will be able to adjust when you create your new connector like we’ve seen before.  

 

-Active: if you uncheck this box your connector type will be automatically deactivated on your different maps. Note that turning off the connector type does not remove it; it will just be made inactive on your map and there will be no connector display on your maps until the type is reactivated.

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Once all your settings are done you can click on Submit. 

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Now you will be able to see your new Connector Type on the list 

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3- Activate the Connector Type in the View Editor 

To set up your new Connector Type you will go back to the home of your instance and click again on All and by typing Indoor you will click on Map Studio. 

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Once your Connector Type is created in your instance you need to activate it in your View Editor so that it is available for all your buildings. To do this you need to click on View Editor in the menu bar of your Campus. 

 

Select the default view to make your edits. 

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From here select Connectors and add the newly created connector. 

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Do not forget to save the edits made to the view. 

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