ElizabethBohlin
ServiceNow Employee

Facility teams need a streamlined map export workflow that delivers ready-to-use layouts without manual rework ensuring consistent, labeled, and print-optimized output across multiple floors. The Map Printing feature eliminates friction. Built directly into the Workplace Indoor Mapping application, it delivers publication-quality floor plan PDFs with configurable data overlays, multi-floor support, and layout controls. Teams can now produce accurate, facility maps in minutes. 

 

The Workplace Map Printing capability is purpose-built for facility management workflows where accurate, visually rich floor plan output is essential. 

 

Key use cases include: 

 

  • Space audits and occupancy reviews: print multi-floor views color-coded by space type, department, or user assignment to support quarterly space reviews and real estate planning decisions. 
  • Emergency preparedness: create dedicated emergency view maps with fire extinguisher point places and relevant layers clearly printed for safety compliance documentation. 
  • Neighborhood and zone communication: overlay neighborhood or department data with colors and legends to produce wayfinding-ready maps for employees during moves or renovations. 

 

Plugins: Workplace Indoor Mapping, Workplace Core, Indoor Mapping 

Roles: sn_map_core.map_printer 

 

Step 1 — Select Your Map Content 

Navigate to Space Mapping → Map Printing or select the Print Map option shown within the Floor Plan view in Space Planning.  

The Map Printing capability will then open for the Map Printer to define the map content and page layout. 

 

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  • Choose the building to print from the building selector. 
  • Select the view type: Default, Kiosk, Scenario Planning, or any custom view created during the map configuration in Map Studio. 
  • The map renders immediately with the anti-collision label system, ensuring all room text is fully visible without overlap. 
  • Select one or more floors. Multi-floor printing is now fully supported. 
  • Choose a data source overlay: out of the box options include Neighborhoods, Cost Center, Space Types, User Assignments, and Departments. Custom data sources can also be configured. Once a data source is selected, the map updates with color-coded areas and a corresponding legend. 
  • If multiple data sources are selected, they can either be displayed on the same page or if ‘one data source per page’ then the same map will be duplicated into separate  pages. 

 

Step 2 — Control the Page Layout 

The Page Layout tab provides precise control over how the map appears on the printed page: 

 

  • Paper format: select the appropriate paper size for the print run. 
  • Orientation : portrait or landscape. 
  • Scale: adjust how large or small the map renders relative to the page. 
  • Horizontal and vertical offset: shift the map left, right, up, or down to accommodate a large legend or balance white space. 
  • Page title and subtitle: optionally add a title and subtitle with placement control (e.g., bottom center). 
  • Timestamp: add an auto-generated timestamp and set its position on the page. 

 

ElizabethBohlin_1-1782820485525.png

 

Step 3 — Configure Text Labels 

Control how space names and room identifiers appear on the map: 

 

  • Flexible font size: text scales dynamically based on polygon size. Larger rooms display larger text; smaller rooms display smaller text. 
  • Manual font size: apply a single font size across all labels for uniformity. 
  • Text color: customize the label color for contrast or branding. 
  • Minimum and maximum font size controls: set guardrails when flexible sizing is enabled. 

 

Step 4 — Legend and Point Places 

Finalize the legend and any non-polygon spatial elements: 

 

  • Show or hide the legend, and control its scale and position on the page. 
  • Display the legend on a separate page if the map requires the full page area. 
  • Point places (e.g., fire extinguishers, equipment markers) can be toggled on or off, with adjustable point size. 

 

Step 5 — Export / Print

When the preview reflects the desired output, click Download. The module generates a high-resolution PDF. All labels, legends, and overlays render at full quality regardless of zoom level, no pixelation, no missing text.