Adding additional details to location directory cards
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07-26-2023 12:10 PM
Hi all! Has anyone found a way to change the card view that displays in the location directory widget? We currently store things like address, building access information, etc in a KB article. What we would like to do is have that display on the cards for each building in the location directory widget. It doesn't look like there are any options to configure on the widget itself, but was not sure if there is an EVAM or something that could be edited to display more information. TYIA!
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05-16-2024 02:34 PM
Bumping this item back up in case someone has found a way to do this. 🙂
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08-27-2024 08:01 AM
Unfortunately, the location directory widget is not very configurable with respect to custom templates at this time. I'm working on a requirement right now to do this exact thing. It looks like I will have to essentially clone the widget in order to make the necessary changes to the card view that is displayed along with other changes to the map presentation like being able to override the place names that are displayed.
Of course this will make upgrades to the application more difficult as we will have to merge the updates from the ServiceNow provided widgets into our custom one, at least until the widget becomes more configurable.