Hi Team, I am new to the platform and working on 1 requirement to setup the Approval process for Space request or reserving a request. Is there a step by step guide that can help me setup approvals ?like Create Approval Rules/Business Rules, Setup Us...
We haven't made any updates to our Production maps this year, but we started having an issue with the Map View in our Reservable Modules within the WSD Search widget. Widget is out of the box, but is showing on our service portal, instead of the WSD...
Hi everyone, I'm attempting to setup the WSD for Mobile application and I've run into two issues that I'm hoping others may have some direction on; 1) We do not use "Reservable purpose" but this seems to be an OOTB selection in the mobile app. If I t...
Moment function is not working anymore. Does anyone know what the new library functions are to handle date / time / datetime objects in Service Portal widgets? We are in Washington DC release. Thank you.
Kind of curious if I'm following something wrong or maybe if someone could help me to understand why something works the way it does with wsd spaces and indoor mapping. When a location needed to be temporarily disabled, I thought that we would just...
Need Show name of the person who booked the space to be default on onload map view itself and username who booked the reservation should be displayed on the map when on load itself. https://www.servicenow.com/docs/bundle/yokohama-employee-service-m...
Hello - Using WSD for conference room check-ins. Can someone tell me if this is user based? For example, if I reserve the conference room and get called out on business - is the booking going to be cancelled because I didn't show up? What if my othe...
Hi All, Do you know how to hide or disable the "Get Directions" button in the Location Directory? I didn't find any configuration for that. Do you think that change be done via UI Widget? If yes, do we need to run another process to make the change a...
Hello all, I have a requirement to have a 'Raise a issue' button on click of desk in WSD reservation portal. Please help Thanks,Kavya
Hello,We’re currently looking for guidance on how to better manage the display of Space Types within the Location Directory. At the moment, the space types appear in a seemingly random order. We’d like to know how to:Sort Space Types – Ideally, we’d ...
We have a requirement involving the Variable Editor on the Workplace case, which displays a Multi-Row Variable Set (MRVS). The MRVS is editable in the backend (UI form), but it is not editable in the Workspace view. We need to make it editable in th...
We've been building our Visitor Registration form (Register a Guest) and I was curious if anyone has developed a multi-day approach?Currently, when filling out the form, the arrival date and time & departure date and time must be the same day. When s...
How do you turn "Add Extra Services" off in WSD Reservations on Employee Center? Also is it possible to change that image?
Hi, One of our offices is particularly heavily utilised but colleagues on that site are required to attend the site 2 days of each week. When colleagues attend then understandably they want to sit next to their team mates. For this reason, we need...
We recently upgraded our instance of SNOW to Yokohama. When uploading a new floor plan I encountered the error in the attachment. Would like to understand what is causing this and how to adress it. On the Non-Yokohama SNOW Instances the floor plans a...