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Workplace Move Management Move Request

I am new to ServiceNow so thank you in advance for your response and patience. When creating a new move request the space field does not populate with any options unless we set the space type to workplace/desk. Why are we getting this response? Would...

WSD Reservation Mobile - Hide floors without spaces

hi, we have a big building with 20 floors and 3 underground floors. Only the 3 underground floors have parking spaces. Is it possible that you can only select the 3 underground floors and you dont see all 23 floors, if you make reservation for a park...

Bri3 by Tera Contributor
  • 289 Views
  • 1 replies
  • 0 helpfuls

Missing WSD plugins in the PDI - Help!

My PDI doesn't have the WSD (Workplace Service Delivery) plugins available for installation? Who can help me on that? My PDI links: https://dev239913.service-now.com/ I need to install the plugins below:Application Name  Plugin(s) IDWorkplace Core  [...

Display Floor Plan even without a reservable Space?

Hi everyone, I understand we have the option to use the Location Directory for most of this, but I'm wondering if anyone has found a way to just have the Map within the Reservable Module show spaces, even when non are available to be reserved? Curren...

cmaleblanc by Tera Contributor
  • 528 Views
  • 2 replies
  • 0 helpfuls

Resolved! "Stack Plan" data not found in the Workspace Central - WSD

Hi All,We created the scenario in Workplace Central under Space Optimization, but in the scenario record, we could not see "Stack Plan" in the Stack Plan Tab.   Anyone have any tips or ideas on what's going wrong here? I can't find anything on docume...

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Shivam by Tera Contributor
  • 653 Views
  • 1 replies
  • 1 helpfuls

Why is Stack Plan blank here?

Hi all, I'm trying to prepare some demos for WSD Space Optimization via the Training Instance you get through Now Learning, and when I create a brand new Scenario Plan, with a blank Filter condition, for a Building/Campus that's been fully mapped out...

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How to auto close a WSD case?

We have a strange situation where in a specific workplace service is outsourced and so the tickets once created to that service need to be emailed to the external company and auto-closed. Has anyone dealt with similar use case and if so how did you s...

uman by Tera Contributor
  • 302 Views
  • 1 replies
  • 0 helpfuls

Allocation Expiry Notification

Hi all,we have a scheduled job to fire a notification which the scheduled job is run's daily and to trigger a notification we have a script include where OOB functionality is notification triggers to end date which is 30 days prior to today. but here...

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Resolved! Reservation Management - building operational hours

Is there a way to restrict reservation times to an organisation's/building's operational hours? e.g. if a building is open from 9am-5pm, can users be prevented from making a reservation that starts at 7am? We are currently using a flow to automatical...