WSD forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Indoor Mapping isn't reading a CAD file properly...

So we have been switching over to Indoor mapping and I have had a few problems I originally thought were just because some of our CAD files were hastily updated, however now I had one I have to ask for it to be fixed, only to find it already had been...

TravisMichigan_0-1731699514785.png

Issue with Workplace Central Schedule Planner

All experts, I am working on a demoHub to prepare for a demo to my client. When I tried to build a schedule plan, the department field does not return any records. I checked on the Department table and there are active demo records. Please let me kno...

Fixing Reservation Records that are Conflicted

 Hello ServiceNow community, I am hoping to find some guidance on how I can troubleshoot records that are in a conflict state.  There are some reservation records that currently show a state of 'Conflicted' on the sn_wsd_rsv_reservation table. The re...

GamNOW by Tera Contributor
  • 536 Views
  • 1 replies
  • 1 helpfuls

Workplace Move Management Move Request

I am new to ServiceNow so thank you in advance for your response and patience. When creating a new move request the space field does not populate with any options unless we set the space type to workplace/desk. Why are we getting this response? Would...

WSD Reservation Mobile - Hide floors without spaces

hi, we have a big building with 20 floors and 3 underground floors. Only the 3 underground floors have parking spaces. Is it possible that you can only select the 3 underground floors and you dont see all 23 floors, if you make reservation for a park...

Bri3 by Tera Contributor
  • 322 Views
  • 1 replies
  • 0 helpfuls

Missing WSD plugins in the PDI - Help!

My PDI doesn't have the WSD (Workplace Service Delivery) plugins available for installation? Who can help me on that? My PDI links: https://dev239913.service-now.com/ I need to install the plugins below:Application Name  Plugin(s) IDWorkplace Core  [...

Display Floor Plan even without a reservable Space?

Hi everyone, I understand we have the option to use the Location Directory for most of this, but I'm wondering if anyone has found a way to just have the Map within the Reservable Module show spaces, even when non are available to be reserved? Curren...

cmaleblanc by Tera Contributor
  • 583 Views
  • 2 replies
  • 0 helpfuls

Resolved! "Stack Plan" data not found in the Workspace Central - WSD

Hi All,We created the scenario in Workplace Central under Space Optimization, but in the scenario record, we could not see "Stack Plan" in the Stack Plan Tab.   Anyone have any tips or ideas on what's going wrong here? I can't find anything on docume...

Shivam_0-1730107531357.png
Shivam by Tera Contributor
  • 700 Views
  • 1 replies
  • 1 helpfuls

Why is Stack Plan blank here?

Hi all, I'm trying to prepare some demos for WSD Space Optimization via the Training Instance you get through Now Learning, and when I create a brand new Scenario Plan, with a blank Filter condition, for a Building/Campus that's been fully mapped out...

BraydenMitchel_0-1701198736813.png BraydenMitchel_1-1701198752855.png

How to auto close a WSD case?

We have a strange situation where in a specific workplace service is outsourced and so the tickets once created to that service need to be emailed to the external company and auto-closed. Has anyone dealt with similar use case and if so how did you s...

uman by Tera Contributor
  • 326 Views
  • 1 replies
  • 0 helpfuls