Allocating a Permanent Desk Before a User is Onboarded

teckles
Tera Contributor

Howdy all, 

 

Does anyone have any recommendations on how to best use this system to perform this use case?

 

Context: We have automation that kicks in from our ERP system to ServiceNow to create user profiles and then workplace profiles. However, the trigger conditions for that typically happen closer to the start date. We primarily use spaces as Permanent desks, and want to allocate certain spaces to these new hires before they show up in the system. 

 

Problem: Right now, because we have no clear way to statae that a desk is going to be allocated to a future employee, users are making desk change requests to those desks and some people are approving the request without knowing the future purpose, causing a bit of a headache. 

 

Question: Is there a good way to do this that any of you have found? Product documentation hasn't led me to anything that really matches what we are doing. The "Block" on a location seems to only be good for reservations. 

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