Resolved! How to enable UI actions in SOW workspace
I am trying to add UI action on Service operation workspace -Incident table. Should I add it on ITSM workspace OR IT service operation workspace
Forum Posts
Resolved! Unable to view Reservable Spaces made in Map Studio when Making a Reservation
Hi all, I followed the instructions in this article to import a map to my instance but I can't view any of the reservable spaces in the building from the Make a Reservation page. Any idea what is going on? I can't tell if I made a mistake or if I sho...
Resolved! Why is no campus, building or rooms displayed in the Card View.
I have installed the indoor mapping application and the associated demo data. The Map View shows the demo campus, but the Card View shows nothing (Why?). Which table is the Card View related to ?
Available space on Map view is not appearing in Olive green color
As per OOB functionality of Map view for Make a Reservation, all the available space appears in Olive Green Color. But for us it is appearing Olive green for few of the space and for few eve though the space is available, it is appearing in Grey colo...
Resolved! WSD Outlook Add-In shows no results
Hi Community, i have an issue with the Workplace Reservations for Microsoft Outlook Add-in. The Add-In is configured for tessting purpose on a developer instance in a single user setup in Outlook. Searching with the Add-In in Outlook, doesn't come ba...
Resolved! Is there a way to specify that a space is reservable for a date in the future?
Looking to see how we can define a space that is reservable, visible, but only allowing that space or types of space to reservable after a defined date. The scenario is that we want staff to be able to begin making reservations for future dates, how...
Getting Workplace Reservation Add-in Error "This browser is not supported in this experience or This add-in could not be started."
We're trying to install the WSD Reservation Outlook Add-in in our lower level environment, and are getting an error: "This browser is not supported in this experience or This add-in could not be started." We installed WebView2 runtime into our device...
Workplace Service Delivery does not work in PDI
Can Workspace Service Delivery be installed in PDI? I have installed plugins, but the sn_wsd_core.admin role does not get assigned to admin account. As a result, Workplace core components cannot be accessed due to security constraints. I cannot s...
WSD Reservation Management - Series Meetings
Does ServiceNow support series appointments? If yes, does it handle the series as a series or does it break them into single meetings? If we want to enable series meetings then this is also a must-have.Does it intelligently resolve conflicts when bo...
Space vs Room - what's the difference for set up?
What are the main differences between Spaces and Rooms other than the mandatory space type field on the space table? We're implementing a system that will contain the following and trying to figure out what makes the most sense in set up in terms of...
Restrict Reservations to Next Day or Later - Workplace Reservation Management
Is there a way to default and restrict the portal reservations for Workplace Reservation Management to the next day or later? Currently, when the user navigates to the Workplace Services portal and goes to search for available spaces for reservation...
Where can i find the CustomEvent.fireAll events code?
I am trying to find the events that are called in CustomEvent.fireAll(). ex CustomEvent.fireAll("wsd.multiLevelSpacePicker.cabrilloValues", cabrilloValues);cabrilloValues); I have looked everywhere and I can't find the events that are called in the f...
Resolved! What parameters should be used to initiate the Flow designer in Script include?
I have added the below functions in script include to initiate the flow designer from Script include. Kindly advice if the below code is correct or any corrections needed. When added the logs, it throwing errors at many places. Please help me fix it ...
WSD Search Widget is not working with some Reservable Modules
We are trying to set up a couple of building to use for WSD, along with their corresponding space/area records, and we have set up some reservable modules with user criteria to allow the WSD Search widget to find these spaces. Some of the reservable ...
Agent assist for requests
Hello, I just setup Agent Assist on our Agent workplace. For incident it is working however I tried to create one manually for req_items since it was not preconfigured for it. Agent assist is now present in workplace but instead of giving assistance ...
