My instance is on Utah. Does anyone have any more information on how exactly I can configure this feature? If there are recurring reservations in place with a state of conflicted, and this is turned on, is there any way to locate how the logic is applied for attempts to auto-resolve? This article (Auto-Resolve Recurring conflicts) mentions this logic:
- When floor maps are available, the application tries to find a space closest to the same capacity, then looks for one with more capacity, and lastly, for one with less capacity.
- When no floor map is available, the application finds an alternative space in the same area or on the same floor.
- Favorite spaces are prioritized over 'location' (within the same area or within proximity).
- Application searches for a space of the same type.
- Application searches for a space with similar standard services.
- Employee is notified through the Reservation Summary page and via email when the application assigns an alternative space.
It would be wonderful to see how the spaces are auto-resolved based on which logic is being used. Any help or direction is appreciated!
