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What's the best way to track time worked manually on tasks?

Hey my friends,I have an ask from our facilities management department to track time worked on a task. This is currently compiled manually in excel. Having a field contain the information on each task sounds like a good way to do it, however, strange...

Calling a script include from UI Action - Workspace Client Script

Hi I have a quite simple UI Action:function confirmReservation() {var taskSysId = g_form.getUniqueValue();var reservationNumber = prompt("Please enter the reservation number:");if (reservationNumber != null && reservationNumber.trim() !== "") {var ga...

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PontusL by Tera Contributor
  • 771 Views
  • 4 replies
  • 0 helpfuls

Resolved! Question: Cases created with the Reservation Management

Hello Everyone,   I would like to ask if anyone configured the extra services within Reservation Management.   Currently, If someone books the space with extra services it is creating two workplace cases.   1. For the Services, with the requested ser...

Raj_Esh by Kilo Sage
  • 773 Views
  • 7 replies
  • 0 helpfuls

Adding additional details to location directory cards

Hi all!  Has anyone found a way to change the card view that displays in the location directory widget?  We currently store things like address, building access information, etc in a KB article.  What we would like to do is have that display on the c...

rcard11 by Tera Guru
  • 450 Views
  • 2 replies
  • 0 helpfuls

About I button for Scenario plan Field

Hi all,I have a query about the functionality of the "I" button. We have a field called "Scenario Plan," in a Case Table and we need to control the visibility of the "I" button based on users who are part of certain groups and have specific roles. Ho...

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WSD RECURRING RESERVATION LOGIC

The current logic:-if we check the Recurring as TRUEwhile selecting the dates we can select maximum number of days given in the reservable module.My requirement:-There is a custom field created called  "MAX DAYS IN FUTURE" which is present in table "...

pbhargavi by Tera Contributor
  • 446 Views
  • 1 replies
  • 0 helpfuls

Can the workplace profile user name be shown directly on the map?

In the previous Facilities application, the username was displayed directly on the map, with map details present on the side. In indoor mapping, it only shows the space name, and any information from the workplace profile is shown on the side when yo...

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kkingsle by Tera Expert
  • 1132 Views
  • 10 replies
  • 3 helpfuls

Resolved! Visitor Management - badge printing ?

Have any of you implemented Visitor badge printing from Visitor Management - if so, how ?I actually thought this was an OOTB feature of the solution, but maybe Im wrong. Thanks in advance for any input.-K

kheller by Tera Contributor
  • 1228 Views
  • 2 replies
  • 1 helpfuls

Resolved! More option on the WSD Reservation on portal?

Hello All,   We are currently trying to look the possibilities with Workplace Reservation Management.   We have different workstations (focused workstation, Macbook dockstation, etc). I was wondering if we can configure extra filters on the WSD OOTB ...

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Raj_Esh by Kilo Sage
  • 923 Views
  • 8 replies
  • 1 helpfuls

Integration Door Access Management systems

Hi, Has anyone integrated ServiceNow with door access management systems so we can control access to meeting rooms or office for those who have booked a reservation ?? I am not able to identify the OOTB spokes available for such setup.