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Forum Posts

Floor Map Color Coding Based on Dept

Experts, On workplace central, the floor map is getting displayed. I have allocated a few of the spaces to a department and when i do view by Department, it doesn't color the new allocated department. I am expecting the HR dept ( in legend ) to be co...

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Resolved! Neighbourhoods and restricting reservations

Hoping somebody out there (I'm looking at you ServiceNow ) can help me understand how Neighbourhoods can be used to restrict reservations in the Workplace Reservation 'Make a Reservation' experience. My simple requirement is to be able create a neigh...

Matt Forder by Tera Expert
  • 5851 Views
  • 15 replies
  • 3 helpfuls

2D Indoor Mapping

Hi all,  I recently setup our building using the only raster file I could get my hands on. In the WSD Micro-Cert I used the CAD file demo data. I've just stumbled across this image in some ServiceNow doco and was surprised. This map is drastically di...

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Resolved! Tracking Assets to a workplace location

Experts,We are having a requirement to track the inventory of a particular building which will be used while handling the reservations. This inventory data needs to be updated regularly based on the reservation requests in place.Can we use alm_asset ...

Ram117 by Kilo Sage
  • 901 Views
  • 1 replies
  • 0 helpfuls

Auto updating Neighborhood space assignment task.

Hi,I have created our Neighborhoods filtered on Areas as we have many buildings and many restricted areas.My question is, if a space is moved or added to a new Area, how does the Neighborhood spaces get updated without manually entering the space in ...

Perry Cole by Tera Contributor
  • 515 Views
  • 1 replies
  • 0 helpfuls

WSD and Flows

Can anyone point me towards information or examples of using a subflow with a Workplace Service?  I see the option under fulfilment type and I would love to use it by pointing to the subflow, but it doesn't seem to work like requests and flows and I ...

Can I reserve a Space for someone else?

For example, I am a secretary and I would like to book a seat for someone else. So that his name is also on the reservation.Is this possible?(When you reserve something through the portal) Thank you in advance.

WSD Check-In/Out Notification

Hi, We've implemented the Check-in and out function for one of our reservable modules, but the notification that is sent, is only triggered after the event has already started. We would like the reminder to trigger prior to the start of the event. Us...

cmaleblanc by Tera Contributor
  • 1580 Views
  • 4 replies
  • 3 helpfuls

Resolved! Location Directory - how to change default view?

When setting us up for indoor mapping I seem to have missed where is it that we can set the default for if the Location Directory defaults to Card View or Map View?  I would like to set it so it always uses Map View when possible.Thank you in advance...

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