Can I reserve a Space for someone else?

Yassin Aaraar
Tera Contributor

For example, I am a secretary and I would like to book a seat for someone else. So that his name is also on the reservation.
Is this possible?

(When you reserve something through the portal)

 

Thank you in advance.

3 REPLIES 3

Community Alums
Not applicable

Hi @Yassin Aaraar ,

Yes You can , which would require a specific role which is Workplace Reservation Management admin role.

Refer to this link : https://docs.servicenow.com/en-US/bundle/tokyo-employee-service-management/page/product/wsd-reservat...

 

ElizabethBohlin
ServiceNow Employee
ServiceNow Employee

Hi Yassin,

Indeed, the reservation management module enables users to book on behalf of someone, however, this must be configured.

Community Alums
Not applicable

I know this is an old question, others have alluded to the answer, but don't appear to have actually given it!

To enable this in Xanadu do the following: 

  1. Navigate to 'Workplace Reservation Management > Administration > Reservable Module'
  2. Open the appropriate record you have created here
  3. Click the 3rd tab 'Reservation Widget Configuration'
  4. Check the 'Display on behalf of' checkbox

JamesBustard_1-1737611838912.png


You will now find the option to reserve a space on behalf of someone else in the WSD Reservation widget

reserve for someone.PNG