I need to add Assignment Group in the Service Operation workspace for Sc Task.
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01-21-2025 03:02 AM
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01-21-2025 03:13 AM
Hello @charankumap
Open that record in native ui with view "Service Operations Workspace" and just edit the form layout.
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Thanks & Regards
Viraj Hudlikar.

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01-21-2025 03:14 AM
Hi @charankumap when you say add Assignment Group, as in the field that stores the group, or you want to add a new Group into the existing list?
If adding the field so it shows up, you can do this through Form Designer and just ensure you have the Workspace view selected when making the change.
To add a new group to the existing list, this is typically managed by 'Group Type' and then a filter on the field through dictionary. Look at an existing group to see the type, and then add that type to your new group you want to display.
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01-21-2025 03:19 AM
Your question is not clear. There are 2 aspects to your question.
Please check comments from @Dan O Connor and share us the updates
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader