How can we manage schedules for a specific WSD Space that enable it to be reservable on certain days, but assigned on other days?

jlynch23
Tera Expert

We are intended to leverage the Workplace Service Delivery Suite, including interactive floor plans, reservations for desks and spaces, and recurring reservations.  Our use cases include a wide variety of desk and workspaces - including ones that are assigned to a single person, ones that are assigned to a small group of people, or ones that are available for reservation to people from a specific group or division.  We have been leveraging the Reservable Module functionality to limit who can reserve what desks or spaces.

A use case has been presented that I am unable to find a solution for using the WSD:

1. An office, 123, is used every Monday - Tuesday - Wednesday by the same user, all day.  This user should have recurring reservation set up that will keep space 123 reserved on each of those days, for multiple months.

2. Office 123 is available to be reserved by other staff members on Thursday and/or Friday.

We want to be able to set a schedule specific for that location (or a collection of locations with similar situations), with spaces managed by divisions within the company, who organize who has access to what spaces, and when that access is needed.

I tried setting up the Shift functionality, but that does not seem to fit the use case Out of the Box - it manages for the person in point 1, but doesn't seem to enable the desk to be reserved the other days in point 2.

8 REPLIES 8

Jesse12
Mega Contributor

I would also like to know how to do this. Is there a way to make certain spaces available for recurring reservations without enabling recurring for everything?

jeestes
Tera Contributor

No input from ServiceNow or anyone on this topic? It seems like this is something that should be available out of the box and I'd be surprised if several others did not have this requirement. 

acraves
Tera Contributor

This would be a great option as Facility teams continue to optimize usage of spaces.  It is something our leadership is asking for. 

SC_gt
Tera Contributor

Hi jlynch23, were you able to find a solution to this?