How to remove duration as 1 - hour on reservation details on WSD

[SakeenaF]

Hi Team,

We have a requirement from the client where they do not want the default “1 hour” duration to be shown during reservation, because they are booking only by date (not by hours/minutes).

Currently, even though the reservation flow captures date only, the system still displays a default duration of 1 hour on the Reservation Details page, which is confusing for users.

Steps to reproduce:

1. Go to Make a Reservation page. 

2. Select a date and proceed by clicking Next.

3. On the Reservation Details page, observe the right‑hand section.

4. The Duration field always shows “1 hour”, even though no time selection was provided.

• Since users are booking by date only, the system should display only days (date‑based).
• The default 1 hour duration should not appear at all.

Note:
I have already checked the Reservable Module configuration (for desks / meeting rooms). Although minimum and maximum duration values are configured, there is no explicit configuration for “1 hour” or “60 minutes” anywhere. This indicates that the default 1‑hour duration is not coming from the module configuration, but is being applied by the UI/system logic.

Thanks in advance.

@_raj_esh Do need full.

[_raj_esh]

Hi @SakeenaF 

Have you tried all day option?

[SakeenaF]

Hi @_raj_esh , Thanks for the reply but still no luck.

[_raj_esh]

@SakeenaF 

Try to select next day date while booking, it should be 8 or 9 hours. What you can do is, make "All Day meaning" = Full day. You should be able to see the duration till 23:59

[SakeenaF]

Thanks, Rajesh. Unfortunately, the client does not want the All Day option. As you can see in my portal filter, once All Day is disabled, both the time fields after “From” and “To” disappear, which aligns with the client’s requirement since they do not want to work with time at all.

Given this constraint, is there any alternative solution we can consider to avoid showing the default 1‑hour duration without using the All Day option?