Inability to Add Catering to Meeting room Reservation Series in WSD

[Snowdeveloper03]

we are not able to add Catering service to Meeting room Reservation Series/Recurring reservation in WSD, Do we have any OOTB solutions or we need to customize this.If we need to do the customization in which widget we need to make changes.

for recurring reservation /reservation series "add extra service " is not available 

For single reservation add extra service is available

[Erhan Ahmed]

Extra services is not supported OOB for series booking. Our solution for this was to create a record producer which creates Workplace case for additional service for each occurrence. Unfortunately the process is in 2 steps:

1. Create series reservation for a space

2. Use the record producer to create wsd case for each occurrence

Not very user friendly but this is what we did given the time\budget in the project

[yash_chitale]

Can you please share the details of what exactly you did?

[Erhan Ahmed]

Bit delayed reply but maybe still needed:

1. Record producer from which end user can select the Parent reservation record.

2. In the Record producer script run a query to get all occurances for the Parent reservation

3. Use the sn_wsd_case.WSDServiceUtils(current, gs).createCaseFromProducer(producer, cat_item.sys_id); to create WSDCase for each occurance identified above

In our case our Field Support team provides Meeting support and and end user can request this for a re-occuring reservation.

Hope this helps.