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Cloning Widgets

We need to clone the search widget so we can adjust a few minor things. When we clone it (and keep it in the same scope and do not adjust any code) we are getting the below error on the page. We've set the Instance Options to look for the correct res...

Reservations limitation in the reservation portal

Is it possible to limit the number of reservations in Workplace Reservation Management. So that someone can book only one Space and not several. If it is possible, how does it work. If it is not possible, will this function be added?

WSD Area Capacity

Hi Everyone, We have a new requirement in one of our offices where we'd like to restrict the number of desk reservations to 90 desks per day (across all floors). In 'Space Administration', I was testing aligning the Spaces (e.g. desks) to an Area, an...

WSD reservation outlook addin

Hi there, Has anyone lately activated the Outlook addin for reservations with Tokyo release please? If so can you please share your experience and any gochyas please? The docs says create a manifest file based on the sample file. The first question t...

Rahman3 by Tera Expert
  • 906 Views
  • 6 replies
  • 0 helpfuls

Change meters to feet

On the WSD location directory is it possible to set the units of measurement from meters to feet?

Default assignment group for Workplace Case

Hi,When creating a new case in the Workplace Case table (sn_wsd_case_workplace_case) the assignment group always defaults/populates to 'Workplace Services'. I found an Assignment Rule ("workplace case") where this is coming from, but even if I deacti...

levy8926 by Tera Contributor
  • 899 Views
  • 8 replies
  • 2 helpfuls

Workplace Services & Record Producers

Dear Community, I need to create Workplace Services for Case Management. The services currently exist in a spreadsheet & I want to do some consolidation. We have established the following criteria to cluster services into one:Same topic, e.g. cleanin...

Resolved! Dont see any WSD Options in PDI

I launched a PDI (Washingotn DC) and I dont see WSD features - is there any plugins to be installed.  I tried the https://store.servicenow.com approach but I always get Unauthorized error. Please help to get started on WSD. Thank you. 

lokeshv23 by Tera Contributor
  • 510 Views
  • 2 replies
  • 0 helpfuls

Block Duplicate or Overlapping Reservations

A new feature was introduced in Workplace Reservations Management 2.6.1 to notify employees about existing and overlapping reservations while creating or editing an existing reservation of the same type. It would be helpful if we could also block emp...

Workplace Reservation With Azure Sync Failing for a Particular Room

We are very new to the sync of Reservations betweeN SN and Azure for conference room calendar syncing. Its generally working fine, but we have a particular room that does not seem to sync reservations made out to Azure... sits there in a pending stat...

jlaps by Kilo Sage
  • 990 Views
  • 7 replies
  • 0 helpfuls