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Forum Posts

Can the workplace profile user name be shown directly on the map?

In the previous Facilities application, the username was displayed directly on the map, with map details present on the side. In indoor mapping, it only shows the space name, and any information from the workplace profile is shown on the side when yo...

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kkingsle by Tera Expert
  • 2224 Views
  • 10 replies
  • 3 helpfuls

Resolved! Visitor Management - badge printing ?

Have any of you implemented Visitor badge printing from Visitor Management - if so, how ?I actually thought this was an OOTB feature of the solution, but maybe Im wrong. Thanks in advance for any input.-K

kheller by Tera Contributor
  • 2080 Views
  • 2 replies
  • 1 helpfuls

Integration Door Access Management systems

Hi, Has anyone integrated ServiceNow with door access management systems so we can control access to meeting rooms or office for those who have booked a reservation ?? I am not able to identify the OOTB spokes available for such setup.     

Resolved! Reservation Management vs Space Management

Hello Experts,I have a requirement to provide facility for employees to book hot desks, visitor management. While this looks like a perfect use case for Workplace Reservation management and Visitor Management modules within WPS.  Can someone help und...

Sarda702 by Tera Contributor
  • 1710 Views
  • 3 replies
  • 1 helpfuls

Resolved! Javascript error on WSD/ESD reservation page

Hi all,Sorry if I'm the 1000th person to ask about this Javascript error. I'm exploring the feature in my PDI, and I created all the reservable spaces using Map Studio as polygons manually. No MappedIn connection at all. I got it synced to WSD succes...

Shifts with Reservations Made on Mobile

Hi everyone, I'm wondering if anyone has found a way to have shifts work for reservations made via the mobile experience. I found KB1180389 from March of last year, that indicates that it wasn't possible under that version of the tool. With the newes...

Resolved! Where does the banner image appear on reservation management?

When creating a new space in reservation management, there is an option to add an "image" and a "banner image". The "image" seems to appear on the space in the card view of the search results and in the reservation details page. However, I cannot see...

nia78 by Tera Contributor
  • 1380 Views
  • 4 replies
  • 3 helpfuls

Maintenance Plan filter/sync

Hello everybody,I am trying to sync maintenance plan with maintenance schedule: I am having this pre-set filter, that I can't modify, or i didn't found where to modify it, i want to change the filter: instead of plan, should be the name, because i am...

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ada241 by Tera Expert
  • 710 Views
  • 1 replies
  • 0 helpfuls