Resolved! Colors for available and booked Spaces are not correctly displayed in the Map view
Colors for available and booked Spaces are not correctly displayed in the Map view. Only the default color is displayed
Forum Posts
WSD Kiosk Management - Collecting Signatures from Visitors
Hi everyone, For those that have enabled the WSD Kiosk Management plugin to manage visitors at their offices, has anyone implemented a way to track visitor signatures for NDAs, office policies, etc. during the check-in flow? I know it's possible thro...
Blocking a location also cancels the already registered reservations. Can the canceling be avoided?
Hello all Creating a Block Location record for a room (in the sn_wsd_core_block_location table) will remove that room from the available selection list on the ServiceNow portal page for new reservations during the specified period.At the same time, r...
How to disable multi-booking on the same day on reservation portal?
Hello , We recently updated our reservation portal to the newer version, but now it allows user to to book multiple spaces on a single day. Earlier , one user can select only one space per day. Previous Version :-Directly reserve it from the cards N...
WSD : Workplace User role to end users
Hi Experts, We have setup Client Role assignment rule to grant access to any users existing in the sys_user with a specific filter condition ( except internal users, integration users etc..).Our LDAP user import transform map is unchecked with Busine...
What's the best way to track time worked manually on tasks?
Hey my friends,I have an ask from our facilities management department to track time worked on a task. This is currently compiled manually in excel. Having a field contain the information on each task sounds like a good way to do it, however, strange...
Calling a script include from UI Action - Workspace Client Script
Hi I have a quite simple UI Action:function confirmReservation() {var taskSysId = g_form.getUniqueValue();var reservationNumber = prompt("Please enter the reservation number:");if (reservationNumber != null && reservationNumber.trim() !== "") {var ga...
Resolved! Error: Unable to Book spaces using Outlook Add-in "Reservation management"
Heyllo Everyone, While booking the meeting room using outlook add-in for reservation management, it shows the room, extra services. But when we click on "Reserve space" button on add-in, it waits for a while and gives the message "Unable to create...
Resolved! Question: Cases created with the Reservation Management
Hello Everyone, I would like to ask if anyone configured the extra services within Reservation Management. Currently, If someone books the space with extra services it is creating two workplace cases. 1. For the Services, with the requested ser...
Adding additional details to location directory cards
Hi all! Has anyone found a way to change the card view that displays in the location directory widget? We currently store things like address, building access information, etc in a KB article. What we would like to do is have that display on the c...
About I button for Scenario plan Field
Hi all,I have a query about the functionality of the "I" button. We have a field called "Scenario Plan," in a Case Table and we need to control the visibility of the "I" button based on users who are part of certain groups and have specific roles. Ho...
WSD RECURRING RESERVATION LOGIC
The current logic:-if we check the Recurring as TRUEwhile selecting the dates we can select maximum number of days given in the reservable module.My requirement:-There is a custom field created called "MAX DAYS IN FUTURE" which is present in table "...
Resolved! How do I customize the layout of the reservation management search results or reservation summary?
I would like to edit the search results or reservation summary pages for workplace services to show two images for each space? How do I edit the layout of these pages or enable the user to view attachments for each space?
Can the workplace profile user name be shown directly on the map?
In the previous Facilities application, the username was displayed directly on the map, with map details present on the side. In indoor mapping, it only shows the space name, and any information from the workplace profile is shown on the side when yo...
Resolved! Visitor Management - badge printing ?
Have any of you implemented Visitor badge printing from Visitor Management - if so, how ?I actually thought this was an OOTB feature of the solution, but maybe Im wrong. Thanks in advance for any input.-K
