Trying to figure out a solution for this issue when reserving a room. Workplace reservation triggers 1st approval as expected. Then less than a min later that 1st approval record state changes to "No Longer Required". Then a new 2nd approval record i...
Hi all,Sorry if I'm the 1000th person to ask about this Javascript error. I'm exploring the feature in my PDI, and I created all the reservable spaces using Map Studio as polygons manually. No MappedIn connection at all. I got it synced to WSD succes...
I would like to understand how to make different Reservable Types work. The goal is to use this to define virtual spaces (e.g. environments, application instances) that can be reserved for different purposes, such as meeting online, holding training...
Hi everyone, I'm wondering if anyone has found a way to have shifts work for reservations made via the mobile experience. I found KB1180389 from March of last year, that indicates that it wasn't possible under that version of the tool. With the newes...
When creating a new space in reservation management, there is an option to add an "image" and a "banner image". The "image" seems to appear on the space in the card view of the search results and in the reservation details page. However, I cannot see...
I have a requirement to add more than one image to all the spaces in reservation management. Is there a way to do this out of the box or does anyone have any custom methods to achieve this?
Hello everybody,I am trying to sync maintenance plan with maintenance schedule: I am having this pre-set filter, that I can't modify, or i didn't found where to modify it, i want to change the filter: instead of plan, should be the name, because i am...
Can anyone help me with the following: We have use case for Maintenance plan, so I have installed the Maintenance Management plugin.I have followed the process document for the maintenance plan, and created a plan , schedule, and Workplace service as...
Hi All,Our instance is Washington DC. This is a record producer in the workplace service catalog The quantity capacity field is for selecting quantity or capacity of the room/workspace etc. But now when we check it seems this filed is configured as ...
Hello ServiceNow Community, I would like to add a description field (pretty much displaying the the type of equipment for the space chosen) The text covered in black only shows what floor the space is on, Building, and Campus. I couldn't figure out ...
If I create a reservation for myself, I can cancel it without an issue. If I create a reservation for multiple workplaces including myself, I am unable to cancel my reservation (or anyone else). I get the message "You are restricted to edit the rese...
Experts, I am defining only 1 entity type which I am mapping to entity mapping level as E1.I am defining many entities under this entity type.On the floor plan map, when I select 'View By' as entity and select the entity type, the entities are not co...
I am setting up an entity type and entity . Followed the steps, but have some trouble in showing up correctly on the stack / floor planCreate new entity type 2. Created a new ‘workplace entity’ record and mapped to the entity type created 3. Created ...
Hi I am doing an approval Record screen in the mobile app builder. The setup is that I have an approval in sysapproval_approver table, and I want to show the fields in the "parent" record (the record in the document_id field). This is located in the ...
I have visitor dashboard, which fetches count of daily visitors. The filter condition that I have added is arrival date= today . This works fine if arrival and departure date is same . But if arrival date is today and departure is after 2 days then i...
