Change meters to feet
On the WSD location directory is it possible to set the units of measurement from meters to feet?
Forum Posts
Link or button on user record to show map location?
We have recently implemented WSD with Indoor mapping. Not ready for Indoor Wayfinding. I'm wondering if there is anything OOB or if anyone has created a button or link, similar to the information button, that can show the location where a person si...
Default assignment group for Workplace Case
Hi,When creating a new case in the Workplace Case table (sn_wsd_case_workplace_case) the assignment group always defaults/populates to 'Workplace Services'. I found an Assignment Rule ("workplace case") where this is coming from, but even if I deacti...
Workplace Services & Record Producers
Dear Community, I need to create Workplace Services for Case Management. The services currently exist in a spreadsheet & I want to do some consolidation. We have established the following criteria to cluster services into one:Same topic, e.g. cleanin...
Resolved! Dont see any WSD Options in PDI
I launched a PDI (Washingotn DC) and I dont see WSD features - is there any plugins to be installed. I tried the https://store.servicenow.com approach but I always get Unauthorized error. Please help to get started on WSD. Thank you.
How to perform a field validation on Workplace Central - Event Planner - Reservation Record
hi!I need to perform a field value validation from Workplace Central - Event Planner - Reservation Record. SN Support told me for this I need a UX Client Script, but I am trying to created one which works, but I can't.I need validete a fiel here....W...
Link parameters to open WSD Search Widget already filtered to return one search result
We need to create a permalink that open the WSD Search already filtered by start, end, building and room/desk. We found all the parameters except one, the room/desk.id=wsd_search&start=03.02.2024%2015:00:00&end=03.02.2024%2016:00:00&reservable_module...
Block Duplicate or Overlapping Reservations
A new feature was introduced in Workplace Reservations Management 2.6.1 to notify employees about existing and overlapping reservations while creating or editing an existing reservation of the same type. It would be helpful if we could also block emp...
Workplace Reservation With Azure Sync Failing for a Particular Room
We are very new to the sync of Reservations betweeN SN and Azure for conference room calendar syncing. Its generally working fine, but we have a particular room that does not seem to sync reservations made out to Azure... sits there in a pending stat...
WSD - Visitor Management to digitize visitor log
Hi All, We have a requirement in our project to digitize the visitor management. Client wants guests to register themselves and do self-check in and self-out. OOB functionality allows only internal employees to submit forms. please provide your guid...
Space Occupancy - WSD Space Records
Hoping someone has come across this question when implementing WSD and has found a potential solution OOTB. Taking a look at Space Assist OOTB Space Recommender Rules, I noticed that there is not a rule that takes a look at if a user has that space ...
Maintenance Plans & Cases opened_at date
We are on Utah, using Workplace Maintenance Management to generate Cases via the Workplace Maintenance Plans. Can someone help me understand why the Opened (opened_at) date seems to populate with the date that the Maintenance Plan was created? It's...
WSD and EAM?
Hello together, I was wondering if anyone has any resources on how "Enterprise Asset Management" is supposed to work together with the Workplace Service Delivery Case Management? You do have the "Enterprise Good Model" and "Enterprise Asset" fields o...
Calendar Sync External Error
If i create a reservation in outlook for a room resource, it syncs correctly to WSD. But when I make the reservation in WSD for the same room, the event does not sync and errors with "The user does not have sufficient permission to perform this actio...
Resolved! Not able to sync the location in Workplace Calendar Synchronization
Hi Everyone,Currently I am having a problem with Calendar Synchronization. I configured the connection between SNOW and Microsoft Exchange. However, I am not able to sync the location, I always got this error message :com.glide.communications.Process...
