Trying to Install WSD - Issue with Reservations

[Bushra Syed]

Hi,

I have been trying to implement WSD and indoor mapping for a demo, and I am currently able to make reservations. Issue is I want to be able to set who the reservation is for rather than it defaulting to the current user, but I have had no luck. I see that the default view for it should have a field 'This reservation is for' but I do not have that field.

This is what I see: 

This is what I see on tutorials:

I attempted to follow this and create a record producer but had no luck: https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/wsd-reservati...

Please let me know if you have any advice, thank you. 

[connorlyons]

@Bushra Syed Are you making reservations on the WSD portal landing page 'Quick Reservation' widget?

If 'This reservation is for' isn't showing when creating a reservation from 'Make a reservation' in the portal, I'd 'Repair' the Reservation module plugin.

Best,

Connor Lyons

Consultant at Infocenter

CSA | CAD | 15x CIS

LinkedIn

Please mark answer correct and/or helpful for others reading this with the same issue/question.

[Arvid]

Hello @Bushra Syed , can you please validate the reservable module (Workplace Reservation Management > Administration > Reservable module) and validate under the "Reservation Widget Configuration"-tab if  "Display on behalf of" is checked?

Kind regards,

Arvid