Map not displaying in reservation page

edm123
Tera Contributor

Hi,

 

I'm setting up my first campus/site/etc. for reservation in WSD. I've created all the region/site/campus/building/floors, have uploaded and configured my CAD and sync'd it into WSD. I've set some spaces to reservable as well as the building and floor.

 

When I go into the reservation portal I see my new floor listed and can search for availability but it never displays the floor plan. If I look at card or schedule view I see the reservable spaces so not sure why plan isn't showing.

 

I feel like this will be a super simple setting I have missed somewhere but can't find what it is and can spot it in the documentation. Any guidance would be greatly appreciated.

 

E

1 ACCEPTED SOLUTION

Andrea7
Tera Guru

Hi @edm123, did Enable the Default view from Map Studio? 

Map Studio > View Editor > Select Default view, to enable the map on the portal side.

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3 REPLIES 3

Andrea7
Tera Guru

Hi @edm123, did Enable the Default view from Map Studio? 

Map Studio > View Editor > Select Default view, to enable the map on the portal side.

edm123
Tera Contributor

Thanks @Andrea7 that was it. Knew it was going to be something obvious!! Not sure how I missed that.

You're welcome, @edm123