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Cad file Errors

We have cad files in production instance using Nuvolo. Now we are replacing WSD and want to use existing cad files. but getting errors.this cad files were working perfectly but after updating the instance these cad files not working. Showing an inter...

SukhwinderS by Tera Contributor
  • 407 Views
  • 1 replies
  • 0 helpfuls

Unable to activate Reservable Sync Configuration record

I am unable to activate a reservable sync configuration record. When I click on the "Activate" UI Action; the record appears to save; but it will not change to activate. I think that I traced the issue down to the "Create or Update Subscriptions for ...

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Workplace Area/Space image size/resolution

Is there a note somewhere saying what optimum resolution/scale/size is for images to upload for workplace spaces and areas (the ones that will show to user when they click on a space in WSD). The images that I have get stretched/compressed so look st...

edm123 by Tera Contributor
  • 318 Views
  • 2 replies
  • 1 helpfuls

Restricting spaces to be reservable on certain weekdays

Is there a way to define that a space is only reservable on specific weekdays? For example, if a space is set as available on Monday and Wednesday, it will not show as available the rest of the week. I know there is an option to create block location...

SC_gt by Tera Contributor
  • 851 Views
  • 5 replies
  • 0 helpfuls

WSD_Search page

We are trying to get a view for employees to use of the map that shows them what's available in terms of rooms, but not allow them to actually book the room.  Is there a way to limit the wsd_search page to do this?  We do want end users to be able to...

rcard11 by Tera Guru
  • 520 Views
  • 2 replies
  • 0 helpfuls

I want to skip an approval

Here is my requirement:when I submit a space assist request initially before space recommendations, we have an approval. So, here i need to check if the selected project is having spaces and if yes, I need to skip that approval which I was getting tr...

Reservation Approvals for Recurring Reservations

When a user makes a recurring reservation for a space that required approval, Approval records are generated for each occurrence. Is there a way to just ask for approval on the parent series (Source Reservation) and not each occurrence?

Ali Jubran1 by Tera Contributor
  • 886 Views
  • 4 replies
  • 0 helpfuls

Resolved! Green/Red fill for Reservations

Hi everyone,  We have a request to make the fill color for available spaces more translucent. Specifically the ask is for Office's and meeting rooms to have less "green" when available so user are able to see the equipment/furniture inside the space....

cmaleblanc by Tera Contributor
  • 443 Views
  • 2 replies
  • 1 helpfuls

Time Highlighted in WSD_Search

Hello, I just updated to the newest version of the reservation tool. Once I started testing I noticed the below error when booking a space. The Numbers for time entry are being highlighted. I assume a conflict with a custom design, but I've searched ...

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cmaleblanc by Tera Contributor
  • 368 Views
  • 2 replies
  • 0 helpfuls

Workplace Service Delivery 13 question quiz

I have gone throught the Workplace Services Delivery NOWlearning class multiple times; Workplace Service Delivery (WSD) Essentials  But I cannot get over 54% correct on the 13 question quiz at the end.  And help/guidance would be appreciated?

David Hunt1 by Tera Contributor
  • 1577 Views
  • 8 replies
  • 0 helpfuls

Populate space count through old notification

I have developed a notification and scenario is I submitting a demand request 1 for 5 space. Once demand request get fulfilled now, I need trigger a notification. In that notification i need to pass space count from allocation table. example,in alloc...

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