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Error while uploading CAD(.dwg) file into Map Studio

Hi All,I am getting below error while uploading CAD file into Map Studio - "Setup job failed for the following reason: Could not connect to Map Import service." I have tried with 3 different files, yet same issue. Anyone has idea what's the issue is?...

Resolved! Unable to upload dwg or png files to Map Studio

Hello, I am getting the following error when uploading files to Map studio: "Setup job failed for the following reason: Could not connect to Map Import service." Does anyone have advice for resolving this?

Jasmine9 by Kilo Contributor
  • 1243 Views
  • 6 replies
  • 0 helpfuls

JavaScript error when searching for users in Location Directory

Been living with this issue for a few releases now. Kicked the can on dealing with it, as we hoped updating the plugins would take care of it organically. That hasn't been the case, so now I'm invested in troubleshooting.  Failed to load resource: th...

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DavidB-ADT by Tera Guru
  • 356 Views
  • 4 replies
  • 1 helpfuls

Outlook Integration with Workplace Calendar

Hello We are trying to integrate our Workplace Service Delivery Reservation Management system with Outlook.  However, one issue that has come up is that we do not have a testing environment for our Exchange system. Is there a test Exchange environmen...

tahnalos by Kilo Sage
  • 495 Views
  • 2 replies
  • 0 helpfuls

Cad file Errors

We have cad files in production instance using Nuvolo. Now we are replacing WSD and want to use existing cad files. but getting errors.this cad files were working perfectly but after updating the instance these cad files not working. Showing an inter...

SukhwinderS by Tera Contributor
  • 449 Views
  • 1 replies
  • 0 helpfuls

Unable to activate Reservable Sync Configuration record

I am unable to activate a reservable sync configuration record. When I click on the "Activate" UI Action; the record appears to save; but it will not change to activate. I think that I traced the issue down to the "Create or Update Subscriptions for ...

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Workplace Area/Space image size/resolution

Is there a note somewhere saying what optimum resolution/scale/size is for images to upload for workplace spaces and areas (the ones that will show to user when they click on a space in WSD). The images that I have get stretched/compressed so look st...

edm123 by Tera Contributor
  • 389 Views
  • 2 replies
  • 1 helpfuls

Restricting spaces to be reservable on certain weekdays

Is there a way to define that a space is only reservable on specific weekdays? For example, if a space is set as available on Monday and Wednesday, it will not show as available the rest of the week. I know there is an option to create block location...

SC_gt by Tera Contributor
  • 968 Views
  • 5 replies
  • 0 helpfuls

WSD_Search page

We are trying to get a view for employees to use of the map that shows them what's available in terms of rooms, but not allow them to actually book the room.  Is there a way to limit the wsd_search page to do this?  We do want end users to be able to...

rcard11 by Tera Guru
  • 548 Views
  • 2 replies
  • 0 helpfuls

I want to skip an approval

Here is my requirement:when I submit a space assist request initially before space recommendations, we have an approval. So, here i need to check if the selected project is having spaces and if yes, I need to skip that approval which I was getting tr...

Reservation Approvals for Recurring Reservations

When a user makes a recurring reservation for a space that required approval, Approval records are generated for each occurrence. Is there a way to just ask for approval on the parent series (Source Reservation) and not each occurrence?

Ali Jubran1 by Tera Contributor
  • 970 Views
  • 4 replies
  • 0 helpfuls